Forthcoming events
All forthcoming events
Online Event - The Science of Microbreaks
Discover the power of microbreaks - short, intentional pauses during the workday - to reduce stress, sharpen focus, and prevent burnout. This interactive session introduces practical microbreak techniques and explores the neuroscience behind their effectiveness, helping teams embed sustainable habits for everyday resilience.
View event detailsOnline Event - Consumer Duty and the impact on claims handling
The FCA is determined to establish a consistent level for customer experiences and create better customer outcomes. The new rules came into force on the 31 July 2022 and were fully implemented by the 30 April 2023. This session is delivered by Nick Thomas with specialist claims consultant James Tye
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Online Event - The Proof Gap: Why Statements, Facts, Data, and Evidence Are Not the Same
This webinar will challenge your assumptions, sharpen your critical thinking, and provide practical tools to help you move beyond “what is said” to “what is demonstrably true.” By learning to separate the noise from the signal, you’ll strengthen your ability to advise clients, assess risks, and make confident, well-founded decisions that stand up under scrutiny.
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Online Event - Bridging the Generational Gap – overcoming the challenges dealing with older and more experienced clients
When Nick first wanted to move into sales roles in his mid-late twenties, he was told he did not have enough grey hair! Thirty years later, and sadly this is no longer a problem he faces! However, a consistent theme in conversations with our clients, are the challenges that their younger, inexperienced employees face dealing with more experienced clients.
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Online - Data Security
Data breaches and cyber-attacks can have a devastating impact. For businesses they can result in unbudgeted costs, substantial fines, and even significant reputational damage. Data security is a growing and evolving area of concern. With new ways of working, uncertainty around the UK economy and the cost-of-living crisis creating new and unique challenges, it is of increasing importance that businesses keep their systems secure and their staff and customer data safe.
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Online Event - The Power of Peer Support
Learn how peer-to-peer support networks can transform workplace wellbeing. This session covers practical ways to become a mental health ally, foster trust, and create an environment where everyone feels empowered to help and be helped.
View event detailsOnline Event - Understanding behavioural economics to supercharge client retention and sales outcomes
We might think that our clients make rational, logical buying decisions, but the truth is that the human brain uses mental shortcuts, known as heuristics, to make sense of complex decisions. Whilst these short cuts aid speed of decision making, the results are often irrational. This session will allow delegates to not only understand these heuristics and cognitive biases, but also to develop the skills and strategies that are essential if we want to influence buying behaviour in the real world, not just in theory
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Online Event - A Plain English Introduction to Engineering insurance and Inspection
This is an hour’s presentation looking to provide a plain English overview of the Engineering insurance market, which is often shrouded in mystery and badly understood. We will look at both the inspection and insurance cover elements of Engineering insurance.
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Online Event - Marine Cargo and Goods in Transit Insurance
This webinar is designed for insurance brokers or underwriters who are new to marine cargo insurance or those requiring a refresher in the subject. It considers the fundamentals of why the cover is required, who arranges it, and the scope of cover provided
View event detailsOnline Event - Navigating the Waves of Change
This is a comprehensive mental health webinar designed to equip participants with essential tools and strategies for managing life's transitions and uncertainties. This session will delve into the psychological impacts of change, resilience-building techniques, and practical coping mechanisms to help individuals thrive amidst life's ebbs and flows.
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