Managing Tricky Conversations - Live Online Zoom Training - Wednesday 26th April - 12 Noon
Join us for this interactive session which will be held on zoom.
- We will identify common tricky conversations that take place and negative assumptions that can be made.
- We will explore how we can consider alternative perspectives to achieve positive outcomes.
- We will break out in groups to put these tools into practice.
Please allow up to 90 mins for this session and be ready with your cameras on as we will be working together in groups.
We look forward to seeing you!
Venue
- Online
CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 1/2 hours' CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.