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‘Shaping the future together' consultation
The Chartered Insurance Institute launches the Shaping the Future Together consultation, which encourages members to have their say to help shape the professional body’s strategy.
Tue 23 Nov. 2021
Alan Chandler, Chartered Insurer, will look at how firms have been treating customers unfairly including some disturbing case studies. The presentation will include how the FCA defines vulnerable customers, the measures all firms are expected to put in place and how the requirements on all firms have changed to make sure the most vulnerable are protected going forward.
Tue 07 Dec 12:30 pm – 1:30 pm
Redefining your Relationship with Stress
Stress is ubiquitous and, to make matters worse, most of us are reminded on a regular basis that it’s bad for our health. Yet, the research findings are mixed. While stress can undermine both our physical and mental health, it can also enhance it. This webinar will explore why we may need to rethink the ‘stress is bad’ mantra that most of us have been brought up to believe. We’ll also look at how to redefine our relationship with stress to maximise performance and mental health, by identifying key skills to help see stress through a new lens.
Tue 14 Dec 1:00 pm – 2:00 pm
Nick Bloy, Wellbeing Republic
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