Events
Forthcoming events
![Advanced Construction Risks](/media/25992/advanced-construction-risks.jpg?autorotate=true&width=400&height=224&scale=both&mode=crop&anchor=center)
Advanced Construction Risks
This session examines how the standard Joint Contracts Tribunal contract has influenced the Contractors' insurance product, where and to whom the building contract imposes responsibility for insurance and the main classes affected.
Thu 01 Aug 12:00 pm – 1:00 pm
Alan Tickner,
![Sales mastery: hello science, goodbye myths](/media/26011/sales-mastery.jpg?autorotate=true&width=400&height=224&scale=both&mode=crop&anchor=center)
Sales mastery: hello science, goodbye myths
We know more than ever before about the human brain and how we make decisions – but most of us are still unaware of how to apply these new insights to selling.
Wed 07 Aug 12:00 pm – 1:00 pm
Tom Flatau,
![The Service sector – Contemporary Insurance, issues and solutions](/media/26042/contemporary-insurance-issues.jpg?autorotate=true&width=400&height=224&scale=both&mode=crop&anchor=center)
The Service sector – Contemporary Insurance, issues and solutions
This session looks at the contemporary insurance related sector issues and offers some practical guidance for dealing with these.
Tue 13 Aug 12:00 pm – 1:00 pm
Chris Abram ACII, F Inst. SMM, Nick Thomas & Associates
![Joint Learning and Development (CPD) Conference](/media/19253/c-users-amktjulh-onedrive-chartered-insurance-institute-2021-national-website-li-image-bank-2021-conference-conference-4.jpg?autorotate=true&width=400&height=224&scale=both&mode=crop&anchor=center)
Joint Learning and Development (CPD) Conference
Our annual Learning and Development Conference takes place on Thursday 17 October and is once again hosted jointly by the Insurance Institute of Sussex and North Downs Insurance Institute.
Delivering 5 hours of quality CPD, the event will be of interest to all general insurance professionals and will cover the following range of topics:
- artificial intelligence
- brokers' professional indemnity insurance
- cyber
- emerging climate risks and opportunities
- modern marine risks
- terrorism
Thu 17 Oct 8:45 am – 4:00 pm
Lingfield Park Resort
![Guildford Insurance Institute Annual Dinner 2025](/media/9472/annual-dinner-pic-2018.jpg?autorotate=true&width=400&height=224&scale=both&mode=crop&anchor=center)
Guildford Insurance Institute Annual Dinner 2025
We will be hosting our Annual Dinner at The Mandolay Hotel in Guildford, offering a superb 3 course dinner and as always, excellent entertainment and after party.
Thu 13 Mar. 6:30 pm
The Mandolay Hotel & Conference Centre
Previous events
![Vulnerable Customers](/media/25939/vulnerable-customers.jpg?autorotate=true&width=400&height=224&scale=both&mode=crop&anchor=center)
Vulnerable Customers
Alan Chandler, Chartered Insurer, will look at how firms have been treating customers unfairly including some disturbing case studies. The presentation will include how the FCA define vulnerable customer, the measures all firms are expected to put in place and how the requirements on all firms are changing to make sure the most vulnerable are protected going forward. This continues to be a hot topic for the regulator and failure to comply leaves firms open to disciplinary measures from the regulator.
Wed 24 Jul 12:00 pm – 1:00 pm
Alan Chandler,
![The Insurance Poverty Premium: what is it and what must insurers and brokers do right now?](/media/25280/the-insurance-povety-premium.jpg?autorotate=true&width=400&height=224&scale=both&mode=crop&anchor=center)
The Insurance Poverty Premium: what is it and what must insurers and brokers do right now?
The poverty premium results in the financial exclusion of people on low incomes and/or in vulnerable circumstances. With the issues of financial inclusion and fair value very high (and rightly so) on the FCA´s agenda, as well as the issue of the poverty premium in insurance receiving a great deal of parliamentary scrutiny, it is important that insurers and brokers understand what exactly the poverty premium is and what they must do right now!
Tue 23 Jul 12:30 pm – 1:30 pm
Jeff Heasman,
![The Power of Storytelling](/media/25913/the-power-of-storytelling.jpg?autorotate=true&width=400&height=224&scale=both&mode=crop&anchor=center)
The Power of Storytelling
Storytelling has been an essential and dominant aspect of human communication from the dawn of our evolution. This session draws on findings in neuroscience and psychology to explain why it is so powerful across multiple fields including leadership, organisational culture, learning and sales, and how we can leverage this knowledge with specific application to sales and client engagement.
Fri 19 Jul 12:00 pm – 1:00 pm
Nick Thomas,
![The Legal Principles of Insurance](/media/25824/insurance-principles.jpg?autorotate=true&width=400&height=224&scale=both&mode=crop&anchor=center)
The Legal Principles of Insurance
This webinar will provide a plain English overview of the main legal principles of insurance, which are:
1. Insurable interest
2. Proximate cause
3. Indemnity
4. Subrogation
5. Contribution
6. The duty not to misrepresent/ Fair presentation of risk
All staff working in the insurance industry should have a practical working knowledge of these principles and this one-hour webinar will provide the practical knowledge of these very important pillars that underpin our industry.
Thu 11 Jul 1:00 pm – 2:00 pm
Online
Financial Stress & Mental Health
Financial strain is recognised as being one of the key stress factors for adults, and it can be a major risk factor for poor mental health. It is not uncommon for people to neglect their mental health, specifically when they are experiencing financial stress. This can lead to significant problems in the long term and even worsen the existing financial stress.
In this session, we will explore the relationship between financial stress and health - and attendees will leave with practical tools to help them combat financial stress, and stay well.
Wed 10 Jul 10:00 am – 11:00 am
Jay Unwin, Mental Health in Business
![Summer BBQ Experience - plus an overview of mental health and wellbeing](/media/25603/mental-health-and-well-being.jpg?autorotate=true&width=400&height=224&scale=both&mode=crop&anchor=center)
Summer BBQ Experience - plus an overview of mental health and wellbeing
Join us for our Summer BBQ Experience!
They'll be a presentation providing an overview of mental health and wellbeing, with a focus on supporting others in the workplace, that is relevant to everyone. This will be followed by amazing food as well as outdoor games and Live Entertainment from 7pm to 10.30pm, along with great opportunities to network…all protected from any inclement weather!
Thu 04 Jul 6:00 pm – 10:30 pm
Jen Clay,