News
25 November 2025
New CII guidance sets benchmark for managing vulnerability across insurance and personal finance
At a press event in central London this morning, the Chartered Insurance Institute (CII) announced the launch of a landmark guide to help insurance and personal finance firms to better identify, support, and deliver fair outcomes for customers in vulnerable circumstances.
9 September 2025
The Insurance Charity Golf Day - book your place today
The Insurance Charity golf day will take place on 14 October at The Nottinghamshire club, voted The East Midland's best golf venue. Located six miles from Nottingham station and 18 miles from East Midlands Airport, attendees will be playing on the prestigious 18-hole Championship course.
5 August 2025
CII Honours Local Institute Volunteers
The Chartered Insurance Institute (CII) honoured its most dedicated members during the Local Institute Volunteer Awards at the Network Conference 2025.
23 June 2025
This week is The Insurance Charity Awareness Week.
This week is The Insurance Charity Awareness Week. If you’ve worked in insurance and are experiencing misfortune and financial hardship, the Charity could offer financial support and practical guidance, in complete confidence. Whatever your role or length of service, you can apply for support.
10 June 2025
Insurance Charity Awareness Week – Supporter Toolkit now available!
Life is challenging for many at the moment, and insurance people are no exception. The Insurance Charity needs your support to reach more people in the industry.
22 May 2025
Local Institute Volunteer Awards Winners
Annually, the Chartered Insurance Institute recognises outstanding volunteer contributions to its Local Institute Network throughout the UK, Isle of Man and the Channel Islands. We're delighted to announce this years' winners.
16 April 2025
The Insurance Charity Awareness Week – Get Involved!
The Insurance Charity's annual awareness week will run from 23-27 June with the aim to highlight the Charity does to ensure that no current or former insurance employee who is struggling due to challenging circumstances misses out on the support it can offer.
10 April 2025
New CII report says Boards and senior leaders must ‘walk the walk’ to improve outcomes for vulnerable customers
A new Chartered Insurance Institute (CII) roundtable report calls for a ‘coalition of the willing’ to move beyond identifying characteristics of vulnerability, and put customers ahead of targets.
2 April 2025
Local Matters Podcast...now live!
Listen as Regional Membership Manager Matt Ward, Regional Membership Manager talks with Danielle Ashmore, President of the Insurance Institute of Coventry, Sarah Hughes, Communications Officer for the Insurance Institute of Cardiff and Kath Harvey, President of the Insurance Institute of Aberdeen, to discuss among over things their plans to engage their membership in 2025
Record and manage your CPD on the go - download the CII CPD app now
The Insurance Institute of inverness and those individuals who give lectures and/or produce papers under its auspices are mindful of the need for such material to be as complete and accurate as the occasion requires and permits. However, such material is not represented to be a full and authoritative statement of the law or practice relating to any of the issues covered and no liability for any error or omission or for any opinion expressed will be accepted by the speaker or writer, his or her employer or the Institute.