Performance, Mindset & Motivation Webinar

We are delighted to invite you to our Performance, Mindset & Motivation Webinar with Jacqui Turner, founder of Turner Corner Learning Solutions.

Date: Thursday 14th January 2026
Time: 12:00-1:00pm

Location: Online

By the end of the session attendees will:

• Explore which factors affect their performance and recognise steps that will help enhance work performance and achieve key objectives
• Determine what affects your Intrinsic level of Motivation at work and apply steps to increase your motivation levels without reliance on others.
• Explore what resilience is and agree ways to manage mind traps and develop your resilience level.
• Assess the difference between a fixed vs a growth mindset and the potential impact on performance.
• Apply practical steps to turn negative thoughts into a positive mindset, which lead to positive actions.
• Explore ways to manage negative emotions through emotional regulation.

Jacqui Turner is a multi-award-winning customer service and leadership training provider, global speaker, podcast guest and published writer. With a 30 year training career, including 20 years’ experience within the insurance sector, including roles with Lloyds TSB Insurance and HSBC General Insurance, Jacqui brings a deep understanding of the pressures, expectations and realities of customer-facing insurance environments.

Before setting up her business, Jacqui was the Leadership Trainer for Tesco, where she was awarded Welsh Contact Centre Trainer of the Year in 2015.

Today, through Turner Corner Learning Solutions, she helps organisations develop confident, capable team leaders and service professionals who improve customer outcomes and build stronger, more engaged teams.