President's Message

It is a great honour to serve as President of the Leicester Insurance Institute.

Our city has a long and proud history as a centre of excellence for insurance and financial services. Leicester continues to be home to a vibrant, competitive and highly knowledgeable profession, supported by individuals and businesses that are committed to maintaining the highest standards of expertise, integrity and client service.

The success of our Institute is built upon the dedication of our volunteer Council members, who generously give their time, knowledge and energy to support our members and strengthen our profession. I am fortunate to work alongside such an enthusiastic and capable group of individuals, whose commitment ensures that our Institute continues to thrive.

Throughout my career, I am guided by three core beliefs:

• Placing clients at the heart of everything we do
• Supporting the continued success of high-quality independent brokers
• Recognising our responsibility to attract, mentor and develop the next generation of insurance professionals and industry leaders

These principles align closely with the purpose of the Chartered Insurance Institute. As a Council, we are committed to promoting professionalism, supporting learning and development, and helping to build public trust in insurance and financial planning.

Over the past year, our Institute has continued to deliver a wide range of high-quality educational and professional development opportunities. This has included a series of well-attended seminars and training sessions, including several pioneering sessions focused on Artificial Intelligence and the opportunities and challenges it presents for our profession. Alongside these events, we have continued to support members studying towards their Cert CII, Dip CII and ACII qualifications through our programme of group learning and revision support.

As President, my focus is to build upon these strong foundations. We will continue to invest in relevant and accessible learning opportunities, strengthen engagement with our membership, and play our part in developing the future talent that our profession depends upon. By supporting both established professionals and those entering the industry, we can help ensure that Leicester remains at the forefront of insurance and financial services for many years to come.

I would like to express my sincere thanks to my predecessor, Michelle South, for her leadership, support and friendship over the past year. Michelle’s contribution, alongside that of previous Councils, has left our Institute in an excellent position, and I look forward to working with Council and our members as we continue that success together.

Thank you for your continued support of the Leicester Insurance Institute. I look forward to meeting many of you throughout the year ahead.

Tom Mulligan ACII

President

Leicester Insurance Institute