President's Message




  1. the combined action of a group, especially when effective and efficient.

Welcome to the Insurance Institute of Leicester! We are a fantastic team of volunteers who work together to give something back to our profession in the local area, alongside our normal day job.

It is our aim to help you get the most out of your CII membership, by providing local events and initiatives to assist with your career development.

My role as President is simple – to set the ideas and themes for the year ahead and to support the team to achieve our objectives.

It has been a year to rival all others in terms of challenges and uncertainty and I am very proud how we have adapted to meet the needs of our members and of how resilient we have proven to be.  Florence Dennis as our previous President has set up some outstanding initiatives that I am delighted to continue throughout my year.  Over the next 12 months we hope to bring everyone back together and provide you with plenty of networking and socialising opportunities, together with an annual dinner to remember!

I am keen for us to re-engage with local employers and to really understand what we can do to help your business and employees to thrive and would welcome any feedback you are willing to share with us.

In terms of my themes for the year ahead, I would like to focus on the following initiatives: -

  • Supporting the professional development of our younger members through specialist education and examination programmes and mentor support.
  • Continuing to promote Diversity and Inclusion within our profession
  • Supporting our physical and mental wellbeing
  • Promoting my chosen charity of the year – Rainbows Children’s Hospice Rainbows Childrens Hospice

More details will follow on each of these initiatives.

A bit about me! 

I joined P & G Bland (now part of the Gallagher empire) in 1989 as a Trainee Personal Lines Handler, all I wanted was a “job in an office” – little did I know that thirty something years later, I would be President of the Insurance Institute of Leicester!

In my early days, I worked with some incredibly talented people who were generous with their time and willing to share their skills and knowledge with me and I soon became interested in learning more.  I transferred into the Commercial Department of P&G Bland and started studying towards my CII exams, taking on new roles as Commercial Team Leader, Corporate Account Handler and eventually Corporate Team Leader at Bland Bankart.  I studied hard and became ACII qualified at the age of 23.

In 2004 I was ready for a new challenge and joined Berkeley Burke (now Berkeley Insurance Group) as their newly appointed Training and Compliance Manager.  My role quickly expanded into all areas of HR & Compliance and in 2008 I was promoted to Associate Director.  In 2013, I was appointed to the Board of Directors of Berkeley Insurance Group and am now the Operations Director for the Group.

I feel extremely lucky to have had many opportunities throughout my career and for the fantastic chance to become President of the Insurance Institute of Leicester.  I look forward to working alongside my fellow Council Members over the coming 12 months and for us to work together as a team to achieve our aims.  I am also looking forward to working with Stephen White as my Deputy and as he moves forward into his year as President, I am sure he will be fabulous.

I am a Leicestershire Lass and am extremely proud of my Leicester Roots!  We have lots to shout about in Leicester – from Foxes to Tigers, Kasabian to the discovery King Richard III – also the fantastic insurance and financial services professionals that live and work in Leicestershire.  I am married to the ever-supportive Jim and we have two daughters and a mad Labrador who keep me busy in my spare time.

A little more about IIL - who are we?

We are run by elected Officers and Council Members and everyone involved is a volunteer who seeks to give something back to their profession in the local area, alongside their normal day job.

What do we do?

The IIL exists to provide educational and developmental support, along with networking opportunities, to our members living or working within Leicester and surrounding areas. It is important to us that you have the right support to enable you to achieve your goals and we can assist you with achieving professional qualifications, as well as providing opportunities for on-going learning and development.


The IIL will continue to play a leading role in charity fundraising – both for local chosen charities and the general Insurance Charities.


Our social and educational events are great opportunities for networking and meeting others involved in our profession, and provide an enjoyable break from the routine of daily work.

If you wish to receive details of these events, please ensure that you are opted in to receive local institute email communications by checking the ‘My CII’ part of the CII website. Otherwise, look at the Events link on this site.

Please contact me, or any of the Officers, if you have any suggestions or queries about anything related to the Leicester Insurance Institute.

On our ‘About Us’ pages, you will find a contact list of all the Officers on Council.

We warmly welcome anyone who wishes to become involved in the IIL Council. It is a great way to meet new people in our profession, and it will give you opportunities to:

  • Gain a better understanding of ‘the bigger picture’ of insurance;
  • Mix with experienced, like-minded insurance professionals;
  • Put something back into the local insurance scene.

I look forward to hearing from you and hopefully meeting you soon!

Sue Hull


Insurance Institute of Leicester