Events

We’ve had Consumer Duty for a year and firms will have completed their first annual board reports. Join us for an update on this important piece of legislation.

Pairing ESG with Trust: Insights from Wine and Chocolate Wine and chocolate pairings offer powerful metaphors and practical lessons for understanding trust in ESG (Environmental, Social, and Governance) and building closer customer relationships. Through tasting 5 wines and pairing them with chocolates, we will examine how trust, authenticity, and shared values are central to building stronger customer relationships through ESG principles in insurance and financial services.

In conjunction with Intuition Training, we are happy to be able to offer a flexible, unit-by-unit remote training initiative for our members who may want support to help them achieve their CII General Insurance qualifications. The cost of these courses will be fully funded by the Local Institute.

This webinar, delivered by Alan Chandler, one of the most popular presenters in the UK, takes a plain English view of how the law and the Financial Ombudsman Service interpret endorsements, conditions, warranties and policy wordings and why it is so important to get this right. What are endorsements? what are conditions and warranties? why does a breach of condition have to relate to the claim in Personal lines? – all the answers will be explained and made clear by Alan, who will include real life case law to provide additional understanding.

We’re delighted to hold our 12th annual conference once again on Tuesday 1st April. The event provides a superb opportunity to enjoy a fantastic day of education, debate and networking. It is always our aim for you to have plenty of take-aways and thought provoking insight from our brilliant speakers. The event is relevant to issues the sector faces and is an enabler to further your knowledge and understanding to assist you within the scope of your role and share within the workplace or even outside! From feedback ‘as the one to attend’ we cover off a wide range of topics from a variety of presenters with lunch and refreshments and certainly recommend you bring along your colleagues or contacts and gain CPD.