Events
Forthcoming events

The Insurance Institute of Norwich Annual Dinner 2022
We are delighted to confirm the annual dinner will take place on Friday 11th November 2022.
The venue is Park Farm Hotel & Leisure, Norwich Road, Hethersett, Norfolk, NR9 3DL.
Fri 11 Nov.
Park Farm Hotel & Leisure

The cost of poor acoustics in building, industry & environment
Acoustic design is not something most people think about until a problem is identified. Errors in design, construction, or simply failure to consider acoustics can lead to annoyance, loss of privacy, and, in some cases, increased risk to health and safety. This webinar will address some of the common issues we investigate, with a particular focus on noise in the built environment.
Tue 12 Jul 1:00 pm – 2:00 pm
Ros Lambert-Porter, Hawkins

Qualification pathway to ACII
Fast track your future.
This session is intended for anyone currently studying a CII general insurance qualification at any level up to ACII. The focus of the content will be on what comes next after the CERT, with particular emphasis on coursework.
Wed 07 Sep 1:00 pm – 2:00 pm
Alison Cooper, Act One Training

Quantum & Delay: Scope, cost, methodology and duration of building repairs
The scope and methodology of building repairs directly impacts the cost and duration of any repair. This webinar will look at how we assess these, as well as provide some case examples.
Tue 20 Sep 1:00 pm – 2:00 pm
Hannah Fletcher, Hawkins

Celebrating our Differences
Do we stop to consider what it is like to be us, and recognise how we can celebrate the difference in all of us?
Learn how we can become self-aware of our own behaviours and enrich our perspectives and views of others.
In this interactive and engaging session, Joanne Lockwood speaks
about what you can do right now to step up and step in to celebrating the differences in all of us and the strength it brings.
Thu 06 Oct 1:00 pm – 2:00 pm
Joanne Lockwood, See Change Happen

SURE: a new technique to ensure clients have understood your advice
We naturally ask the client if there is anything they didn´t understand and often, the client replies “No”. Or we ask if everything was clear and the client answers “Yes”. But can we rely on these answers as being an accurate reflection of whether the client truly has listened to and understood that advice? The answer is NO!!
That is why, in this webinar, Jeff Heasman will outline his SURE technique for insurance and financial services professionals, based on concept checking, a method traditionally used in language teaching.
Wed 09 Nov 1:00 pm – 2:00 pm
Jeff Heasman, Insurance Upskill
Previous events

Managing Anxiety through Change
This webinar will explore anxiety, what it is, how and why it shows up in the workplace and what can be done to reduce the impact of anxiety on well-being and performance.
Attendees will get practical tools and techniques to help them manage anxiety and to thrive at work and in life.
Wed 15 Jun 12:00 pm – 1:00 pm
Claire Russell, Mental Health in Business

Insurance Considerations for the Digital Asset Industry
Insurance Considerations for the Digital Asset Industry provides participants with an explanation of digital asset currencies and NFTs – what they are and what insurance coverages are available. The session brings this to life through public claims scenarios and offers a ‘check list’ of good risk management practices that underwriters can look out for.
Thu 09 Jun 11:00 am – 12:00 pm
Claire Davey, Cyber Claire Ltd

A Practical Guide to Successful Retirement
Retirement is a major life transition. It is likely to last many years.
While for many it is the reward for years of hard work, for a significant proportion retirement is not the positive experience they expected. This workshop uses an evidenced based approach to explore the key challenges and adjustments required, and identifies what we need to do, beyond the financial planning, to ensure a fulfilling future.
Wed 18 May 5:00 pm – 6:15 pm
Anne Cannings, Retirement Life Plan

Public and Environmental Liability
The aim of this webinar is to identify the key issues of Environmental Impairment Liability and to take away some of the mystery or misunderstanding that is commonly found with this complex area of claims.
Tue 10 May 1:00 pm – 2:00 pm
Frazer Murray-Hall, BA CIP MIAgrM, The Davies Group

Young Professionals: How to Demonstrate and Develop Credibility
This webinar, aimed at young professionals, explores the characteristics of credibility and how to use it in an authentic way in business conversations. It also explores the importance of presence and confidence in credibility, even when not speaking.
The aim of this webinar is for delegates to identify the knowledge and practical solutions on how to use gravitas and personal impact authentically.
Thu 21 Apr 1:00 pm – 2:00 pm
Online