It is an honour and privilege to be President of this fantastic institute and I am very much looking forward to the year ahead.
I never imagined I would be taking over the Presidency in the middle of lockdown and of course my thoughts are with all of our members and their families, in these unprecedented times. Our day to day lives have all seen a significant change over the past weeks, with many people now working from home and facing other challenges. The Insurance Institute of Norwich (IIN) council are stepping up to the challenge in membership needs and our educational committee have continued their great work, putting together a selection of online seminars. Who knows what might happen, we could be hosting our annual dinner over a Zoom call!