Having been a part of Institute for almost 20 years, I’ve had the pleasure of working with some inspirational Past Presidents – there are some big shoes for me to fill! - but I am excited for the challenge ahead and I know I have the support of the Council each step of the way.

What a year 2020 was! When I accepted the role as the future President of the Nottingham Insurance Institute, little did I know that I would be taking on the mantle in a virtual world.

Our Institute has faced many challenges over the last year, thanks to a global pandemic, but with the hard work and dedication of our Council Members we have learnt new ways to communicate with our members and continued to provide a full, varied and successful CPD programme, albeit virtually. We really couldn’t have done it without them.

Our Dip CII initiative has continued to go from strength to strength and our delegates have just one final course and exam to complete before they qualify. We have been extremely proud of how they themselves have adapted this year. When they signed up for the course it was with the promise of monthly face to face training sessions and support, to help them through the fast-track programme, and despite having to move these to a virtual environment they have all done fantastically well, and I have no doubt they will continue to do so through to the finish line.