
Anxiety Adjusted Returns
In all decisions poor decisions arise from the tension between the ‘sensible’ decision for long-term financial needs, and the ‘emotionally comfortable’ decision in the short term.
This need for emotional comfort means that investors continually deviate from good financial decisions, at the cost of financial returns - for investments this can cost on average 3% per year over time (and this is without considering other financial decisions: savings, debt, insurance etc.).
Improving decision-making requires moving towards a better trade-off between optimal and comfortable… finding a cheaper way of buying the emotional comfort that we all need.
There are many ways of narrowing the gap, making investors more comfortable with better investment solutions … but to do this well requires understand each individual investor's unique financial personality.
This has particular resonance in regard to both Covid, and the rise in retail day-trading … both exacerbate the emotional component of decision making and raise the chances of very costly bad decisions.
Decision prosthetics can help guide people more consistently to better decisions.
Thu 11 Mar 3:00 pm – 4:00 pm
Greg B Davies, PhD, Oxford Risk
President's Message

4 Cyber Loss Scenarios You Should Use to Test and Demonstrate the Coverage Provided
An opportunity to really appreciate the types of incidents that are and are not covered by Cyber Insurance
Wed 17 Mar 11:30 am – 1:00 pm
Neil Park, Fizzwin Limited

AF4 booked for March 2021?
Due to developments in the ongoing Covid 19 situation, the provisionally scheduled March sitting of AF4 will not be possible.
In order to comply with government guidelines on social distancing, most approved venues capable of hosting paper-based exams are not currently operating.
The next exam sitting of AF4 will therefore be a session scheduled for the 24th June. This allows time for easing of lockdown measures and for venues to return to operation.
What do candidates do next?
To take the AF4 exam candidates will need to book the next session, which is the 24th June. We will contact candidates to let them know when bookings are open. If a candidate's AF4 enrolment expires before the 24th June, it will be automatically extended.
Any queries, candidates can contact CII Customer Services at customer.serv@cii.co.uk or +44 (0)20 8989 8464.
Thu 4 Feb. 2021

"URGENT - If you have booked to sit one or more written exams, then you should read this.........."
When booking to sit a written exam, confirmation may have been received to advise you that you were confirmed in at your local test centre.
Since the CII has now moved from City and Guilds to PSI, some of you may now have an exam voucher sitting on your account that you now need to go in and use to book the exam in a different test centre.
The CII has communicated this to individuals so hopefully you are aware of the situation, but please ensure that you have gone into your account to confirm the exam is shown as "booked" or "book it with the voucher".
IF YOU HAVE ANY CONCERNS THEN CONTACT THE CUSTOMER SERVICE CENTRE IMMEDIATELY AND CHECK YOUR EXAM IS BOOKED CORRECTLY.
Fri 2 Oct. 2020

Funding for training during COVID 19
In response to the Covid 19 crisis, the CII’s Education and Training Trust has launched a fund to provide access to training and professional development for those working in the UK and Ireland.
Applicants will be able to secure the full cost of their training and choose the course and provider.
Applicants do not need to be members of the CII.
The course must be relevant to the insurance/financial planning sector and is only available to those already working in these areas. Applicants may want to consider their “essential” skills development such as leadership, communication or time-management.
This new scheme will be administered by The Insurance Charities and will continue to run whilst funds are available.
For further information and to apply, visit: https://www.theinsurancecharities.org.uk/funding-for-training-during-covid-19/
Tue 15 Sep. 2020

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M92 Insurance Business & Finance
FULLY BOOKED
M92 Insurance Business & Finance - DipCII Learning Assistance Program - Advance Booking Necessary.
Fri 16 Apr – Fri 16 Apr
Alan Chandler,

Road Carriers Liabilities – The Basics, The Changes and the Impact of
This webinar will cover both RHA and CMR including the changes made to RHA from 1/9/20, the effects of Brexit.
Thu 04 Mar 1:00 pm – 2:30 pm
John Potter,