CII Mailing Preferences – Future System Updates

CII Mailing Preferences – Future System Updates
24 February 2023
The Chartered Insurance Institute is transitioning to a new customer and member relationship management system as part of our commitment to improving the way we deliver value for our members and learners.

The Chartered Insurance Institute is transitioning to a new customer and member relationship management system as part of our commitment to improving the way we deliver value for our members and learners.

 

This includes implementing a new communications platform and we have taken this opportunity to re-design our customer preferences. We will notify you once the new platform is live and would then recommend you review your preferences and interest areas to ensure they still align with your requirements.

 

Current members do not need to take any action right now. Members will automatically be enrolled or re-enrolled in The Journal, CPD and Local Institute communications which are considered core to your membership. If members do not wish to receive these communications, they will need to unsubscribe after the system migration. If members choose not to receive marketing communications, they may still receive contractual communications relating to membership, qualifications, event bookings and voting rights, as well as operational notifications relating to the Chartered Insurance Institute.

 

The CII will no longer be offering paper-based communications. Please ensure you keep your email address current by reviewing your details on MyCII/MyPFS
 

If you have any questions or need assistance, please contact the CI Customer Service team. More information on the upcoming CII system outages is available here.

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23 February 2023

Important information about possible upcoming disruptions to the CII services

The CII advised customers and members in November of their intention to transition to a new relationship management system in late Jan/early Feb 2023 as part of their commitment to improving the way they deliver value for members and learners. It is intended to complete the transition between 8-19 March. You do not need to take any action at this time, however members may wish to: • Consider booking any MCQ exams before March, should they fall around the time of the transition • Reflect on when any coursework assignments are due and submit them in good time If a members SPS is due for renewal in March, it is recommended that the renewal be submited once the application window opens on 1 March. The CII's dedicated maintenance webpage has all the up to date information on the transition.
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7 March 2023

Upcoming CII system updates – 8-19 March 2023

The CII have now sent a number of communications about their plans to transition to a new customer and member relationship management system as part of their commitment to improving the way they deliver value for our members and learners.
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