Leading Teams Virtually

Wednesday, 08 September 2021
12:00 pm – 1:00 pm (UK time)
    • Susan Heaton-Wright, Superstar Communicator

Overview: Remote working is now the normal way of leading teams. Even when offices are open again, it is likely teams will work in a hybrid way, with some team members in the office: others working remotely. Many leaders find they are spending 70% of their working time on virtual calls, and employees report they are working longer hours, since they are attending more virtual meetings yet still have to complete their work.

This virtual workshop provides techniques to lead teams in an effective, focused way, bringing out the best in team members. Outcomes include:

  • How to make working experiences equal for every team member
  • Creating work frameworks with focus and efficiency for every meeting
  • Developing ways for team members to have ‘watercooler’ moments where information can be shared
  • Delivery of clear, concise goal setting for projects and meetings

About Susan:

Susan Heaton-Wright is an impact, communications and speaking expert for emerging leaders and the creator of the Superstar Communicator™ methodology. She is an international speaker; the MD of award winning music company, Viva Live Music, podcaster and a former prize winning international opera singer. She is an expert in virtual communication; is a remote speaker and delivers CPD accredited webinars and coaching virtually. Susan studied on the Neuroscience Professional Development Programme accredited by the British Psychological Society, enabling her to deliver high quality content with reference to a real understanding of how individuals’ brains impact individuals’ behaviour.


Please note: This event is a regional collaboration between the local institutes in the area. Your booking details will be shared with the Birmingham Insurance Institute, which is acting as the host institute for this event.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.