Understanding Insurance Claims Handling with Alan Chandler

Understanding insurance claims handling

This webinar delivered by Alan Chandler one of the leading presenters in the UK, looks at what a claims handler would look for in the event of a claim.

The webinar explores the importance of early notification of claim by the policyholder, what information a claims handler will typically seek and when they will use an outsourcer. The presentation will also explore both the insured and insurers obligations in respect of a claim and why insurers must settle promptly.

Learning Outcomes

Delegates will be able to:

• Understand how insurance claims operate.
• Understand the importance of early claims notification.
• Understand when an external outsourcer is usually appointed.
• Understand the obligations on both the insured and insurer in respect of a claim.

Alan Chandler Bio

Alan is widely regarded as one of the most popular and respected insurance presenters in the world. He has taken thousands of people through to ACII qualification including many national prize winners, as well as delivering a vast array of technical presentations on Commercial and Personal insurances.

Alan's webinars have been viewed across Europe, Asia, Africa, Australia, North and South America and his audience numbers each year are well over 100,000. He has devised and delivered training programmes for all the major insurers and brokers as well as for the Chartered Insurance Institute, for whom he has made many presentations around the world.

Alan undertook operational management roles in three major global companies running underwriting and broking functions before setting up his own highly successful training company.