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Delivering Difficult News – Mastering the Art of Public Speaking in Tough Moments

Thursday 6 November 2025, 12:30 pm - 1:30 pm
Online
CPD

When the message is tough, your delivery matters most. Whether you’re sharing organisational changes, addressing challenges, or tackling sensitive conversations, how you communicate can transform the outcome.

That’s why we’re delighted to invite you to an exclusive webinar - Delivering Difficult News – Mastering the Art of Public Speaking in Tough Moments.

Featuring Award-Winning Speaker: Kyle Murtagh

Kyle isn’t just any public speaking coach—he’s a 5-time UK & Ireland Public Speaking Champion and European Champion, all within just 5 years! He’s also the author of the highly acclaimed book The 5 Pillars of Effective Public Speaking, praised by readers across the globe.

In this dynamic session, Kyle will share how to:

  • Communicate difficult news with empathy and authority
  • Stay composed and confident, even under pressure
  • Win trust through authenticity and clarity

Venue

Online event

Please note: This event is a regional collaboration between the local institutes in the area. Your booking details will be shared with Aberdeen Institute of Insurance and Financial Planning, which is acting as the host institute for this event.

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CPD hours

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements. 1 hour CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/learning/cpd/.
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