Resilience and looking after yourself in challenging times

Monday, 08 February 2021
12:00 pm – 1:00 pm
    • Susan Heaton-Wright



Many of us were used to working with others in an office, visiting clients face to face, having a daily routine and being able to live fulfilling lives meeting others and participating in hobbies. As our working and home lives are now changed drastically, we need to look after our physical wellbeing even more – and that of our families. This session is focused on your physical, emotional and mental wellbeing.

This is an interactive webinar with a workbook and a chance to ask questions and share good practice. The aim of this course is for attendees to go away with the knowledge and practical ways to improve their resilience in these challenging times.


  • Blended learning materials for participants who are interested in more information, accessed via the Superstar Communicator APP (free and you do not need to register to access this).

  • Short workbook for participants to either print off or complete online as a learning aid.

  • Susan's webinars are CPD accredited by the independent CPD standards organisation, for the content, structure, learning outcomes and delivery.

>> Learning Objectives

By attending this session, delegates will be able to:

  • Explore what causes you stress and the effects it has on you;
  • Share ideas and practices to protect you from the effects of stress and to ‘recharge your batteries’;
  • Have techniques to access positive thoughts and emotions to develop your energy and resourcefulness;
  • Access exercise and hobbies virtually in our current world;
  • Understand what you can do to help and support others.

>> More about our speaker

Ex International Opera singer, Susan Heaton-Wright, is an impact, communications and speaking trainer for Directors, teams and individuals in business, universities and organisations around the world. She is the creator of the Superstar Communicator™ philosophy, an international speaker and the MD of award winning music company, Viva Live Music. She delivers seminars, workshops and individual training for many companies including Astra Zeneca, Shell, AXA, Accenture, I.H.S. and Quintiles. She is regularly interviewed on BBC Radio Five Live; BBC2, local radios and international podcasts and has her own podcast ‘Superstar Communicator’.

This presentation is suitable for any of our CII and PFS members

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at