How to write assignments
This webinar will explain how best to construct your coursework assignments, providing examples and answers relevant to the question being asked. The session will also explore referencing and how to differentiate between key words to make the most of your word count.
Tue 15 Feb 2:00 pm – 3:00 pm
Making the most of Microsoft Teams
This webinar is aimed at new Teams users or those with experience, but are keen to further their knowledge of additional features. The session will provide an overview of the platform and its core features.
Thu 17 Feb 1:00 pm – 2:00 pm
Glyn Brooks, Brooklyn Education
The “purpose of duty” and a major new approach to professional negligence claims from the Supreme Court
In 2021 the Supreme Court, consisting of seven justices, handed down judgment in two cases (Manchester Building Society v Grant Thornton UK LLP and Khan v Meadows). These are two major decisions that will have a major impact on anyone who provides professional services and how claims should be approached. The Supreme Court has created a new roadmap and provided guidance on this area of law that will have major ramifications. This session will take you through the decisions of the Supreme Court and provide guidance on how providers of professional services should be taking steps now to mitigate the risk of claim being made against them, as well as looking at how the decisions will impact claims.
Thu 03 Mar 1:00 pm – 2:00 pm
Jeff Heasman, Insurance UpSkill
Creating and Claiming Value in negotiation
This masterclass in negotiation focuses on how to create and claim value in a negotiation. A critical skill in a hard market. We will look at how to ensure the negotiation does not become focused around price and premium by discussing how to create value in a negotiation through identifying interests. We will focus on how to identify distributive interests (win-lose), integrative interests (win-win) and common interests. We will then build on this by looking at how you create a strategy for placing a value on these interests for you and your negotiation partner and then how you present proposals in which value is created for all but in a way that you end up claiming the lion's share.
Wed 06 Apr 1:00 pm – 2:00 pm
Jeff Heasman, Insurance UpSkill
Young Professionals: How to Demonstrate and Develop Credibility
This webinar, aimed at young professionals, explores the characteristics of credibility and how to use it in an authentic way in business conversations. It also explores the importance of presence and confidence in credibility, even when not speaking. The aim of this webinar is for delegates to identify the knowledge and practical solutions on how to use gravitas and personal impact authentically.
Thu 21 Apr 1:00 pm – 2:00 pm
Managing Anxiety through Change
This webinar will explore anxiety, what it is, how and why it shows up in the workplace and what can be done to reduce the impact of anxiety on well-being and performance. Attendees will get practical tools and techniques to help them manage anxiety and to thrive at work and in life.
Wed 15 Jun 12:00 pm – 1:00 pm
Claire Russell, Mental Health in Business
BI Regional Update
We have all closely followed the BI Test case launched by the FCA late 2020, with the final judgment having been handed down on 15 January 2021. The outcome was clear and far-reaching. The case highlighted the ongoing exposure of insurance brokers who arranged the relevant policies (who should have by now reassessed their advice process under ICOBS, duty of care to clients). Now that the noise has settled, we will review how the industry acted on the findings and what (if any) other implications have emerged.
Thu 20 Jan 1:00 pm – 2:00 pm
Roland Romata, RR Compliance
Young Professionals: Writing your Development Plan
Attending courses and webinars is great for increasing knowledge. Learning, however, only begins in the classroom, it is how we use our knowledge in practice that impacts our career development. This session will guide you through the steps to identify your learning needs and take meaningful action to develop them.
Mon 17 Jan 12:00 pm – 1:00 pm
Samantha Ridgewell, Empower Development
Navigating the hard cyber market
This session will look at the factors currently influencing the cyber market, and leading insurers to increase rates and tighten terms. It will give an insight in to claims trends, and how companies can best protect themselves; both from the impact of these changes, and from cyber risk more generally.
Thu 13 Jan 1:00 pm – 2:00 pm
Stephen Ridley, Hiscox UK
Redefining your Relationship with Stress
Stress is ubiquitous and, to make matters worse, most of us are reminded on a regular basis that it’s bad for our health. Yet, the research findings are mixed. While stress can undermine both our physical and mental health, it can also enhance it. This webinar will explore why we may need to rethink the ‘stress is bad’ mantra that most of us have been brought up to believe. We’ll also look at how to redefine our relationship with stress to maximise performance and mental health, by identifying key skills to help see stress through a new lens.
Tue 14 Dec 1:00 pm – 2:00 pm
Nick Bloy, Wellbeing Republic
Alan Chandler, Chartered Insurer, will look at how firms have been treating customers unfairly including some disturbing case studies. The presentation will include how the FCA defines vulnerable customers, the measures all firms are expected to put in place and how the requirements on all firms have changed to make sure the most vulnerable are protected going forward.
Tue 07 Dec 12:30 pm – 1:30 pm
COP26, ESG, Greenwashing and the bigger picture of social stewardship
This informal seminar is aimed at both PFS and CII general members, with an interest in ESG, Climate Change and Sustainability. Identifying, understanding, and managing risks are at the core of the insurance and financial service profession. All risks have various dimensions, but the environmental, social and governance (ESG) profile of a risk is a dimension that has only recently found its way into risk analysis in the industrial insurance segment.
Wed 24 Nov 2:00 pm – 3:30 pm
Nic Spicer BSc (Hons) (Actuarial Science), FFA, CFA®, IMC, PortfolioMetrix