Previous events

This month

IF1 Remote Revision Course - Insurance Legal and Regulatory

  • Thu 14 Jan 9:30 am – 12:30 pm
    • Alison Cooper, Act One Training

This interactive training course, delivered in two sessions, will provide an opportunity for participants to build their insurance knowledge and practice multiple choice questions.

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WEBINAR: Cyber Landscape Post Covid 19

  • Wed 16 Dec 2:00 pm – 3:00 pm
    • Claire Davey

The Cyber Risk Landscape Post COVID-19 is the latest training course designed by CyberClaire to bring participants awareness and knowledge of cyber risk up to date in light of the global pandemic. Unfortunately, malicious cyber activities only increased during COVID-19, taking advantage of our new ways of working and the tools we came to depend upon. Not only will this course shed light on how threat vectors have changed, but also what participants can do to minimise these new risks that they’re exposed to.”

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Lockdown Charity Quiz

  • Tue 01 Dec 7:30 pm – 9:30 pm

Join us during lockdown for an evening of fun and entertainment including 6 rounds of trivia. All proceeds will be going to Hospice in the Weald.

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WEBINAR: 20 Content Ideas For Social Media Success

  • Tue 01 Dec 12:30 pm – 1:30 pm
    • Christina Robinson , Green Umbrella Marketing

Are you struggling to think of new and engaging content to post on social media? Let us give you some inspiration!

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WEBINAR: Internet of Things - How Technology is Shaping our Future

  • Thu 26 Nov 2:00 pm – 3:00 pm
    • Sumit Sethi, SUM IT Consultancy

The world has never been so connected with an inexhaustive array of Smart devices from Smart Phones, Smart Watches, Smart TVs and even Smart Fridges. Just as globalisation transcends borders, IoT (Internet of Things) is fuelling businesses in becoming more connected to their consumers. This seminar will focus on IoT detailing what IoT is, why it matters for the Insurance industry and who has the most compelling propositions for consumers.

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WEBINAR: FCA Business Interruption Test Case - the judgment

  • Fri 09 Oct 10:00 am – 11:00 am
    • Branko Bjelobaba

This comprehensive and interactive one-hour webinar will focus on the judgment following the FCA’s ground-breaking test case at the High Court. The hearing concluded on 30 July and the judges have agreed to hand down their judgment for mid September.

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RO1 Virtual Training Session

  • Wed 23 Sep 9:00 am – 4:50 pm
    • John Trayner

This full day training course covers the key elements of the RO1 unit.

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WEBINAR: Humanising Communication & Increasing Client Interaction In An Automated World

  • Tue 21 Jul 12:00 pm – 1:00 pm
    • Jeff Heasman

This fun and interactive session will teach the essential skills of how to create “touchpoints”, humanise interaction and communication and so enhance the client journey to create a win-win situation for businesses and clients.

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RO3 Online Revision Course

  • Mon 06 Jul 9:00 am – 4:45 pm
    • John Traynor

This one day course aims to significantly improve delegates’ chances of passing the exam by developing an understanding of the key technical points that are likely to be tested.

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WEBINAR: FCA Business Interruption Test Case

  • Thu 02 Jul 2:00 pm – 3:00 pm
    • Branko Bjelobaba, Branko Ltd

This comprehensive and interactive one hour webinar will focus on the FCA’s ground-breaking test case at the High Court. Whilst the full hearing won’t begin until 20 July 2020 we have already had a day of initial arguments (and this will happen again on 26 June 2020) and some of the insurers’ counsel have made interesting responses to the issues being raised by the FCA.

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WEBINAR: The Perfect Storm - how capacity is disappearing fast from the UK insurance market

  • Mon 22 Jun 3:00 pm – 4:00 pm
    • Alan Chandler

This presentation entitled the Perfect Storm, will be exploring why capacity is draining out of the UK insurance market and why we are moving into a very hard market where niche covers will be difficult to place.

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WEBINAR: Communicating with Customers in Difficult and Uncertain Times

  • Thu 04 Jun 2:00 pm – 3:00 pm
    • Jeff Heasman

This webinar will provide a strategy on how to communicate with customers in the current climate in a way that will reduce anxiety, provide clarity and keep the customer onboard.

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WEBINAR: FCA new temporary rules for General Insurance (in response to Coronavirus)

  • Wed 03 Jun 2:00 pm – 3:00 pm
    • Branko Bjelobaba

This comprehensive and interactive one hour webinar will focus on the long list of updates to rules and guidance now finalised by the FCA for the general insurance sector (published 1 May 2020) and is a one-stop-shop for knowing what has to be done in a compliant and timely manner.

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WEBINAR: How general insurance can cope financially as a result of coronavirus

  • Fri 22 May 10:00 am – 11:00 am
    • Branko Bjelobaba, Branko Ltd

This comprehensive and interactive one hour webinar will focus on the critical financial aspects of riding this storm - overall business solvency, (compliance with adequate resources COND 2.4), looking at key areas of the business, revised requirements of senior managers, reviewing expenditure, reliance on key clients, HMRC help, furloughing, cutting unnecessary spending and looking ahead.

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RO3 Revision Day

  • Tue 19 May 9:00 am – 4:45 pm
  • Hadlow Manor Hotel
    • John Trayner

This one day course aims to significantly improve delegates’ chances of passing the exam by developing an understanding of the key technical points that are likely to be tested.

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WEBINAR - How to correctly advise policyholders on the Policy coverage gaps caused by the Covid-19 lockdown - A MUST FOR ALL BROKING STAFF

  • Thu 07 May 4:00 pm – 5:00 pm
    • Alan Chandler

The Covid-19 lockdown has created far more gaps in covers than most brokers realise, and this webinar takes a look at where these coverage gaps arise and how best to advise your clients on these issues.

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Annual General Meeting

  • Mon 27 Apr 6:30 pm – 7:30 pm

Notice is hereby given that the Annual General Meeting of The Insurance Institute of Royal Tunbridge Wells will be held on Monday 27th April.

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Medical Malpractice

  • Wed 08 Apr 6:30 pm – 7:30 pm
  • The Royal Wells Hotel
    • Ed Gooda

One hour seminar covering key aspects of medical malpractice.

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WEBINAR: A plain English explanation of how to answer the most common question of the moment: 'does my BI policy cover Covid-19?'

  • Wed 08 Apr 1:45 pm – 2:45 pm
    • Alan Chandler, Insurance Trainer

Alan Chandler, who is well known to our members having delivered a number of well received presentations, will be presenting a thirty minute simple to understand presentation on what so many policyholders are asking, which is 'does my Business interruption policy cover Covid-19?'.

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RO1 Revision Day POSTPONED

  • Thu 02 Apr 9:00 am – 4:45 pm
  • Hadlow Manor Hotel
    • John Trayner

This one day course aims to significantly improve delegates’ chances of passing the RO1 exam by developing an understanding of the key technical points that are likely to be tested.

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