Previous events

All previous events

WEBINAR: FCA new temporary rules for General Insurance (in response to Coronavirus)

  • Wed 03 Jun 2:00 pm – 3:00 pm
    • Branko Bjelobaba

This comprehensive and interactive one hour webinar will focus on the long list of updates to rules and guidance now finalised by the FCA for the general insurance sector (published 1 May 2020) and is a one-stop-shop for knowing what has to be done in a compliant and timely manner.

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WEBINAR: How general insurance can cope financially as a result of coronavirus

  • Fri 22 May 10:00 am – 11:00 am
    • Branko Bjelobaba, Branko Ltd

This comprehensive and interactive one hour webinar will focus on the critical financial aspects of riding this storm - overall business solvency, (compliance with adequate resources COND 2.4), looking at key areas of the business, revised requirements of senior managers, reviewing expenditure, reliance on key clients, HMRC help, furloughing, cutting unnecessary spending and looking ahead.

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RO3 Revision Day

  • Tue 19 May 9:00 am – 4:45 pm
  • Hadlow Manor Hotel
    • John Trayner

This one day course aims to significantly improve delegates’ chances of passing the exam by developing an understanding of the key technical points that are likely to be tested.

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WEBINAR - How to correctly advise policyholders on the Policy coverage gaps caused by the Covid-19 lockdown - A MUST FOR ALL BROKING STAFF

  • Thu 07 May 4:00 pm – 5:00 pm
    • Alan Chandler

The Covid-19 lockdown has created far more gaps in covers than most brokers realise, and this webinar takes a look at where these coverage gaps arise and how best to advise your clients on these issues.

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Annual General Meeting

  • Mon 27 Apr 6:30 pm – 7:30 pm

Notice is hereby given that the Annual General Meeting of The Insurance Institute of Royal Tunbridge Wells will be held on Monday 27th April.

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Medical Malpractice

  • Wed 08 Apr 6:30 pm – 7:30 pm
  • The Royal Wells Hotel
    • Ed Gooda

One hour seminar covering key aspects of medical malpractice.

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WEBINAR: A plain English explanation of how to answer the most common question of the moment: 'does my BI policy cover Covid-19?'

  • Wed 08 Apr 1:45 pm – 2:45 pm
    • Alan Chandler, Insurance Trainer

Alan Chandler, who is well known to our members having delivered a number of well received presentations, will be presenting a thirty minute simple to understand presentation on what so many policyholders are asking, which is 'does my Business interruption policy cover Covid-19?'.

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RO1 Revision Day POSTPONED

  • Thu 02 Apr 9:00 am – 4:45 pm
  • Hadlow Manor Hotel
    • John Trayner

This one day course aims to significantly improve delegates’ chances of passing the RO1 exam by developing an understanding of the key technical points that are likely to be tested.

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CII Networking Event @ The Shufflehouse POSTPONED

  • Wed 25 Mar 6:30 pm – 8:30 pm
  • The Shufflehouse

Come and join us for a fun filled evening learning the rules of Shuffleboard!

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Kent Conference 2020

  • Wed 11 Mar 8:45 am – 4:00 pm
  • Mercure Great Danes Hotel, Maidstone

Discover the Difference for Tomorrow - Book your place(s) now for our next Kent Conference

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RO3 Revision Session

  • Thu 20 Feb 1:00 pm – 4:30 pm
  • Hadlow Manor Hotel
    • John Trayner

FREE introductory training session for unit RO3 - Personal taxation

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RO1 Revision Session

  • Thu 20 Feb 9:00 am – 12:30 pm
  • Hadlow Manor Hotel
    • John Trayner

FREE introductory training session for unit RO1 - Financial services, regulation & ethics

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Wine Evening

  • Wed 11 Dec 7:00 pm – 9:30 pm
  • The Secret Cellar, Tunbridge Wells

Relax and enjoy a special line up of wines for Christmas in the comfort of the bar at Secret Cellar in Tunbridge Wells.

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Senior Management and Certification Regime

  • Wed 19 Jun 12:30 pm – 2:00 pm
  • The Royal Wells Hotel
    • Branko Bjellobaba FCII MIoD, Branko Ltd

In response to the 2008 banking crisis and significant conduct failings such as the manipulation of LIBOR, Parliament set up the Parliamentary Commission for Banking Standards (PCBS) to recommend how to improve standards in the banking sector. PCBS recommended a new accountability framework focused on senior management. It also recommended that firms take more responsibility for employees being fit and proper, and that there be better standards of conduct at all levels in banking firms. Based on these recommendations, Parliament passed legislation in December 2013, leading to the FCA and Prudential Regulation Authority applying the SM&CR to the banking sector. Parliament made further changes to legislation in May 2016, requiring the FCA to extend the regime to all FSMA authorised firms. Significant changes are being proposed that will now take effect from 9 December 2019 with conduct rules applying for the first time ever to ALL staff - do you know what changes you will have to make?

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Dealing with Complaints

  • Wed 24 Apr 12:30 pm – 2:00 pm
  • The Royal Wells Hotel
    • Mamunul Wahid, Clarke Willmott LLP

At some point an advisor is likely to receive a complaint for one thing or another. This seminar will focus on how best to avoid receiving a complaint, effectively dealing with a client’s complaint, timeframes and liaising the Financial Ombudsman Service (should a complaint get that far).” Learning Objectives:- What constitutes a complaint? How best to avoid receiving a complaint? How to deal with a complaint? Liaising with the Financial Ombudsman Service should a complaint get that far. What is limitation and the importance of the Limitation Act 1980? What else should I be doing?

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M92 Revision Session

  • Tue 09 Apr 4:30 pm – 8:00 pm
  • The Tunbridge Wells Hotel
    • Alan Chandler ACII

This three hour intensive revision course is designed to help you develop your exam technique and knowledge for the M92 Business and Finance module. There will be an interactive opportunity to ask Alan about any areas of the syllabus where candidates are stuck.

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Professionals Social Media Seminar!

  • Thu 28 Mar 12:30 pm – 2:00 pm
  • The Royal Wells Hotel
    • Lara Squires MCIM, Consortium Business Solutions

Social media is a great tool in career progression, especially LinkedIn, when used effectively. As such, we have arranged for Lara Squires, Director at Consortium Business, to present on how to use Social Media to its fullest focusing on career progression and personal development. This event is aimed at those starting out in their career and also individuals who want to learn how to successfully use social media to create a great online presence to aid career development. As well as presenting and taking your queries on the night Lara will also review all attendees LinkedIn profiles one week after the event and provide feedback, giving you time to update your profile in line with the evenings learnings!

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Kent Conference 2019

  • Thu 07 Mar 8:45 am – 4:00 pm
  • Mercure Great Danes Hotel, Maidstone

Save the Date for our next full day CPD Conference

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Engineering

  • Wed 27 Feb 6:30 pm – 8:00 pm
  • The Royal Wells Hotel

Chartered Insurer Alan Chandler will offer his presentation looking to provide a plain English overview of the Engineering Insurance market, which is often shrouded in mystery and badly understood. Netowrking oportunity with Refreshments & Snacks provided

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Appliance Fires

  • Thu 24 Jan – Wed 23 Jan
  • The Royal Wells Hotel
    • Ian Wallis-Guy, Burgoynes

Over the last couple of decades there has been a dramatic increase in the numbers of white goods in domestic properties and an increase of the number of fires involving these appliances. In the presentation, we will look at trends we are seeing during our investigations and will detail the underlying faults behind some of the well-publicised manufacturer recalls.

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