Previous events
All previous events
CII Networking Event @ The Shufflehouse POSTPONED
Come and join us for a fun filled evening learning the rules of Shuffleboard!
View event detailsKent Conference 2020
Discover the Difference for Tomorrow - Book your place(s) now for our next Kent Conference
View event detailsRO3 Revision Session
FREE introductory training session for unit RO3 - Personal taxation
View event detailsRO1 Revision Session
FREE introductory training session for unit RO1 - Financial services, regulation & ethics
View event detailsWine Evening
Relax and enjoy a special line up of wines for Christmas in the comfort of the bar at Secret Cellar in Tunbridge Wells.
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Senior Management and Certification Regime
In response to the 2008 banking crisis and significant conduct failings such as the manipulation of LIBOR, Parliament set up the Parliamentary Commission for Banking Standards (PCBS) to recommend how to improve standards in the banking sector. PCBS recommended a new accountability framework focused on senior management. It also recommended that firms take more responsibility for employees being fit and proper, and that there be better standards of conduct at all levels in banking firms. Based on these recommendations, Parliament passed legislation in December 2013, leading to the FCA and Prudential Regulation Authority applying the SM&CR to the banking sector. Parliament made further changes to legislation in May 2016, requiring the FCA to extend the regime to all FSMA authorised firms. Significant changes are being proposed that will now take effect from 9 December 2019 with conduct rules applying for the first time ever to ALL staff - do you know what changes you will have to make?
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Dealing with Complaints
At some point an advisor is likely to receive a complaint for one thing or another. This seminar will focus on how best to avoid receiving a complaint, effectively dealing with a client’s complaint, timeframes and liaising the Financial Ombudsman Service (should a complaint get that far).” Learning Objectives:- What constitutes a complaint? How best to avoid receiving a complaint? How to deal with a complaint? Liaising with the Financial Ombudsman Service should a complaint get that far. What is limitation and the importance of the Limitation Act 1980? What else should I be doing?
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M92 Revision Session
This three hour intensive revision course is designed to help you develop your exam technique and knowledge for the M92 Business and Finance module. There will be an interactive opportunity to ask Alan about any areas of the syllabus where candidates are stuck.
View event detailsProfessionals Social Media Seminar!
Social media is a great tool in career progression, especially LinkedIn, when used effectively. As such, we have arranged for Lara Squires, Director at Consortium Business, to present on how to use Social Media to its fullest focusing on career progression and personal development. This event is aimed at those starting out in their career and also individuals who want to learn how to successfully use social media to create a great online presence to aid career development. As well as presenting and taking your queries on the night Lara will also review all attendees LinkedIn profiles one week after the event and provide feedback, giving you time to update your profile in line with the evenings learnings!
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Engineering
Chartered Insurer Alan Chandler will offer his presentation looking to provide a plain English overview of the Engineering Insurance market, which is often shrouded in mystery and badly understood. Netowrking oportunity with Refreshments & Snacks provided
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Appliance Fires
Over the last couple of decades there has been a dramatic increase in the numbers of white goods in domestic properties and an increase of the number of fires involving these appliances. In the presentation, we will look at trends we are seeing during our investigations and will detail the underlying faults behind some of the well-publicised manufacturer recalls.
View event detailsPRESENTATION SKILLS
A talk on PRESENTATION SKILLS by Adrian Nash, from Radius 360, who help you to acquire a wider range of presentation techniques that will prove useful in all areas of your work.
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The Future of Commercial Insurance Broking
A Talk in the Future of Commercial Insurance Broking looking at the commercial insurance industry has changed over the last 10 years, as well as looking 10 years into the future and how the industry could evolve over time. Networking opportunity with refreshments provided
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Study & Exam Skills
Useful Workshop helping members hone their Study & Exam skills so they can get the best results possible. Refreshments & Snacks provided
View event detailsMO5 Insurance Law Workshop - pt2
Alan Chandler is returning to follow up his earlier workshop helping those studying the MO5 Insurance Law module of their CII Exams
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Brewery Tour & Tasting + Pizza
12th July 2018 @ Westerham Brewery, 7pm arrival time for a 7.30pm start Includes 9x 1/3pint beer tasters or 3x 125ml wine tasters or 2x 125ml Squerryes Sparkling tasters.
View event detailsIIRTW Lunchtime Talk on the FCA
Our Secretary and Past-President, Clair Brank of Branko as she updates us on the FCA, covering:- Background to Insurance Distribution Directive; Changes to Insurance Conduct of Business including:- Changes to Disclosure Documentation and Remuneration; Changes to demands and needs and suitability; Product Disclosure; New PROD Rules; Training and Competence Requirements; Changes to Systems and Controls;
View event detailsThe Importance of Emotional Intelligence
An Introduction to the importance of emotional intelligence by Bryan Shaw
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