Forthcoming events
All forthcoming events
AF4 (Investment Planning) Pre Exam Training, Wednesday 18th & Thursday 19th February 2026 - online distance learning event
Through its interactive and engaging instructor-led sessions, the two AF4 preparation days aims to increase your chances of passing the exam. The course is recorded and a copy is sent out to all delegates afterwards, together with practice questions.
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Understanding Commercial Insurance Claims Handling
This webinar delivered by Alan Chandler one of the leading presenters in the UK, looks at what a claims handler would look for in the event of a claim. The webinar explores the importance of early notification of claim by the policyholder, what information a claims handler will typically seek and when they will use an outsourcer. The presentation will also explore both the insured and insurers obligations in respect of a claim and why insurers must settle promptly.
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JO5 (Pension Income Options) Pre Exam Training, Friday 27th February 2026 - online distance learning event
Through its interactive and engaging instructor-led sessions, the JO5 preparation day aims to increase your chances of passing the exam. The session is recorded and a copy is sent out to all delegates afterwards, together with practice questions.
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AF7 (Pension Transfers) Pre Exam Training, Monday 2nd March 2026 - online distance learning event
Through its interactive and engaging instructor-led sessions, the AF7 preparation day aims to increase your chances of passing the exam. The session is recorded and a copy is sent out to all delegates afterwards, together with practice questions.
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Unlocking Potential: ADHD and Neurodiversity at Work
What does neurodiversity really mean in the workplace? How can understanding and supporting neurodivergent colleagues—especially those with ADHD—transform team performance and innovation? Are you confident that your organisation is creating an environment where everyone can thrive? Presented by Hygge Associates
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Marine Cargo and Goods in Transit Insurance
This webinar is designed for insurance brokers or underwriters who are new to the subject of marine cargo insurance or are keen to expand their knowledge in this area. It considers the different types of insurance and the requirements of the customer in this respect including sendings /own goods-own vehicle/hauliers covers.
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Kent Conference 2026 - Insuring Tomorrow: Building Sustainable Success
We are delighted to host our thirteenth annual conference once again on Tuesday, 24 March. The event offers a fantastic opportunity to enjoy a day of education, debate, and networking. Our goal is for you to leave with plenty of thought-provoking ideas to implement and share. Insuring Tomorrow: Building Sustainable Success will explore how the insurance sector can play a vital role in shaping a more sustainable future equipping attendees with fresh perspectives, practical insights, and the drive for meaningful change within their own organisations.
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Developing Confidence at Work - part 1
Self confidence can seem like the secret sauce at work. It enhances performance, enables clearer communication, drives career progression through risk-taking and improves overall job satisfaction and well-being. In this session, we will lift the lid on self confidence so that you have more awareness, tools and techniques to help you develop in a range of situations at work.
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Navigating the New Duty to Protect Against Fraud
Presented by Jeff Heasman On 1 September 2025, the Economic Crime and Corporate Transparency Act 2023, introduced into UK law a new duty to protect against fraud. It will have a major impact on the UK insurance industry. This webinar will help you identify the key requirements, understand the risks to your organisation, and implement a strategy to strengthen fraud prevention.
View event detailsStrength from Within – Emotional Intelligence & Resilience - Part 1
How emotionally intelligent and resilient are you? Join our two-part webinar series designed to help you strengthen these essential skills for personal and professional success. Presented by Hygge Associates
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An Introduction to Employers Liability Insurance
An Introduction to Employers Liability Insurance presented by David Hole A long-established class of insurance, employers’ liability cover tends to be provided as an element of a commercial package policy. Being a compulsory form of cover, it is an “ever-present” in such policies and consequently the detail can be easily overlooked.
View event detailsSpeak so people will listen
Public speaking is one of the most influential skills you can develop at work. Whether you’re presenting to clients, updating senior leaders, or contributing in team meetings, the ability to communicate clearly and confidently can shape how your ideas land, how you’re perceived, and the impact you make. In this session, we will demystify public speaking and explore practical tools that help you prepare, manage nerves, and deliver your message with greater clarity and presence.
View event detailsStrength from Within – Emotional Intelligence & Resilience - Part 2
How emotionally intelligent and resilient are you? Join our two-part webinar series designed to help you strengthen these essential skills for personal and professional success. Presented by Hygge Associates
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Discovery-Driven Strategy for Smarter Growth
Presented by Jeff Heasman This session introduces discovery-driven planning, a proven approach that shifts the focus from forecasting and perfection to experimentation, learning, and adaptability. Especially valuable in high-change industries like insurance, finance, and advisory services, this model helps make smarter decisions under uncertainty and reduce the cost of getting things wrong.
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Leading What’s Next: Confidence, Capability & Clarity in the New Risk Era
Leadership for the Next Generation An afternoon of CPD events and Networking for the next generation of insurance professionals. Followed by an ever popular Wine Tasting CPD event all presented by Jeff Heasman from Insurance Upskill
View event detailsGen-Wise Leadership: Turning Generational Differences into Strategic Strengths
Leadership for the Next Generation An afternoon of CPD events and Networking for the next generation of insurance professionals. Followed by an ever popular Wine Tasting CPD event all presented by Jeff Heasman from Insurance Upskill
View event detailsAn Introduction to Public and Products Liability Insurance
An Introduction to Public and Products Liability Insurance presented by David Hole A constant feature of commercial package policies, it is easy to overlook the various risk features demonstrated by customers relating to these classes of insurance. This session is designed to provide a brief introduction (or refresher as appropriate) to these areas and to examine the various extensions to cover, why these are available and who may benefit from buying them.
View event detailsOur Guide to Understanding Policy Wordings
Our Guide to Understanding Policy Wordings presented by David Hole Recent litigation has demonstrated the importance of understanding the policy contract wording. This webinar explains how policy wordings are constructed and may be interpreted
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Further Advanced Contractors Insurance
Further Advanced Contractors Insurance presented by Alan Tickner This session studies claims and cases that have determined the legal interpretation of policy wordings. In doing so, it summarises and builds on the learnings of our two earlier webinars enabling policyholders/clients to operate within a highly contractual environment
View event detailsAgentic AI: Your Smartest Partner or Your Riskiest Bet?
Presented by Jeff Heasman This session introduces discovery-driven planning, a proven approach that shifts the focus from forecasting and perfection to experimentation, learning, and adaptability. Especially valuable in high-change industries like insurance, finance, and advisory services, this model helps make smarter decisions under uncertainty and reduce the cost of getting things wrong.
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