Forthcoming event
Communication & Assertiveness
Thursday 1 October, 1:00 pm - 2:00 pm
Online
CPD
Communicating should be a two-way process. We communicate to ensure things get done, send and receive information, make decisions, obtain joint understanding and build relationships.
Effective assertive communication happens when both parties are fully aware and understand what is being said or presented. How we communicate, though, can be very individual and some are better communicators than others.
This session presented by Zing 365 is designed to help you enhance your communication and assertiveness with others, making your more efficient and effective when collaborating, ensuring you are appreciating others perspective and expressing yourself clearly.
Learning Objectives
By the end of the session, participants will be able to:
- Recognise the fundamental attributes of effective communication and getting your message across effectively
- Build the required skills to express yourself clearly and communicate effectively
- Understand the differences between aggressive, non-assertive and assertive behaviour
Please note that the joining instructions for this CPD Event will be emailed to you 24 hours before the event.
Venue
Online
Please note: This event is a regional collaboration between the local institutes in the area. Your booking details will be shared with the Insurance Institute of Southampton, which is acting as the host institute for this event.
CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements. 1 hour CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/learning/cpd/.
Next
Thu 15 Oct, 8:45 am - 4:00 pm
Lingfield Park Resort
CPD
