Online Event - Broker trading skills in a hard market

Thursday, 24 February 2022
10:00 am – 11:00 am (UK time)
    • Nick Thomas, Nick Thomas & Associates
    • Diane Jenkins BA (Hons) ACII, Chartered Insurance Broker

The Insurance Institute of Cardiff invite you to a webinar on Broker trading skills in a hard market

Event Details:

Thursday 24th February 2022 10:00 – 11:00

The webinar will be run via Zoom, a global web-conferencing solution. Zoom is easy to use, a link and joining instructions will be sent to you at the time of booking.

About the session:

This second in our hard market webinar series builds on the learnings of session one but also stands alone in its own right. Informed by the experience of working in multiple hard markets over many decades of experience, allied to an up to the minute appreciation of insurance market developments, this session provides proven broker strategies [in working with both clients and the market] to optimise hard market outcomes.

Content and Learning:

  • Overview challenges to brokers and clients in a hard market
  • Understanding the client position
  • Controlling client dialogue and expectations
  • Maximising available spend
  • Demonstrating innovation
  • Differentiating the risk
  • Engaging and managing the market
  • Managing broker time
  • How to exploit new business opportunities

Learning Objectives:

  • To provide hard market trading skills and strategies for brokers to build their effectiveness in terms of both client and market interaction
  • Understand techniques to protect your client from competition
  • Understand techniques to insulate against the market cycle
  • Understand how to exploit market conditions for new business acquisition

About the speakers:

Nick is an Economics graduate with over 25 years corporate insurance broking experience

He was a highly successful sales producer in the UK broking market before progressing into regional and then national sales leadership roles. As National Development Director at HSBC, Nick was one of only 40 people from a global workforce of 265,000 selected as part of the STARS programme to recognise exceptional performance. He is a highly trained consultative sales specialist, and his experience includes a secondment with a major management consultant to design a best practice sales process.

In the mid-2000s, Nick developed a chronic health condition; his journey to recovery fostered a new range of interests, and a passion for health, and performance. He studied widely, qualifying as a Master Practitioner in Neuro-Linguistic Programming (NLP), obtaining a Diploma in Life Coaching, before going on to study Corporate/Business Coaching with The Coaching Academy. Nick is also a qualified Holistic Lifestyle Coach and Advanced Exercise Coach.

In the last two years Nick has worked in a self-employed capacity in training, coaching, and consulting. He works with a specialist adviser in Insurance sector M&A (Mergers & Acquisitions), and through Nick Thomas & Associates.

Diane has huge experience working with major Brokers across a range of roles and disciplines, to include:

Placement

Programme design

Training

New business

Client Servicing

Mergers and Acquisitions (M&A) due diligence

Diane is now a highly respected trainer to the insurance market.

Diane's strength is in practical application of knowledge with specific specialisms including Business Interruption, Cyber and Property Owners.

She is the Education Secretary and former chairperson of the London Business Interruption Association. She was part of the IIL Advance Study Group - Business Interruption Policy Wordings and has collaborated with the authors of several Business Interruption textbooks.

She is a member of the Cyber Insurance Association, and she carries out the insurance cyber policy reviews for Cyber|Decider (https://www.cyberdecider.com/)

Diane's work includes delivery as an Associate for Nick Thomas & Associates.

Further information:

A link will be sent via your email address supplied at the time of booking. PLEASE DO NOT share this with anyone else.

Please note that this webinar will be hosted on the Zoom platform which may be restricted by some employers. Members may need to utilise their own personal devices in these circumstances to access the platform.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.