Breakfast Event on Handling Price Objections

Clayton Hotel
Wednesday, 13 September 2023
8:30 am – 9:30 am (UK time)
    • Matthew Owen-James, Senior Training Consultant, Zing 365

The Insurance Institute of Cardiff invite you to a Breakfast Event on Handling Price Objections

Event Details:

Wednesday 13th September 2023 2023 – 08:30 – 09:30am – Breakfast Rolls will be served at approx. 08:15am - Breakfast Rolls and refreshments will be served at approx. 08:15am (please notify us of any dietary requirements).

Venue:

Clayton Hotel, St Mary Street, Cardiff, CF10 1GD

About the session:

Insurance is one of those things that people buy because they need it. A budget will be set in their minds, and they will want it as cheap as possible. Sometimes, the price of the product may not meet their expectations, resulting in objections.

During this course, we will be looking at strategies for overcoming objections when they are presented by the purchaser.

In today’s climate, price has become the forefront on most people’s minds. We will be exploring commonly raised objections and provide the skills needed to help determine whether an objection is a genuine concern.

Finally, the course discovers how to approach the objection in a way to overcome it.

What will be covered:

  • Where is the value?
  • Objections or concerns?
  • The objection filter

Learning Objectives:

  • Articulate the value provided by the insurance product
  • Handle the objection with confidence
  • Make the client feel heard to overcome the objection

Trainer Background:

The Course will be run by Matthew Owen-James of Zing 365.

I am an experienced Training Specialist with a 8-year record of success in commercial insurance sector. Focused on maximising employee performance and competence, quality assurance, engagement and careers progression with effective training programs. I get excited to develop successful training plans that meet dynamic company and employee needs.

Accustomed to collaborating with managers to hone in on unique requirements with the aim of growth. I have had several roles in the insurance broking industry, including Account Management (both personal and commercial lines), team manager positions and operational positions.

Committed to learning & development and passionate to share my knowledge, experience, and expertise to allow other to grow.

After achieving my Level 3 in Learning & Development, my next goal is to become Level 5 CIPD qualified.

Further information:

Number of delegates are limited and will be allocated on a first come first serve basis.

Venue
  • Clayton Hotel
  • St Mary street
  • Cardiff
  • CF10 1GD
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CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.