Online Event - Building confidence and shifting your emotional state

Tuesday, 14 March 2023
10:00 am – 11:00 am (UK time)
    • Nick Thomas

Online Event - Building confidence and shifting your emotional state

The Insurance Institute of Cardiff invite you to a webinar on Building confidence and shifting your emotional state

Event Details:

Tuesday 14th March 2023 10:00am – 11:00am

The webinar will be run via Zoom, a global web-conferencing solution. Zoom is easy to use, a link and joining instructions will be sent to you at the time of booking.

About the session:

Many people believe that their emotional state is entirely dictated by external factors over which they have no control. For example, how often do we hear people say, ‘You make me angry/happy/sad’? In the workplace many develop and unconscious strategies that affect their emotional state and significantly affect their performance; typical examples include making telephone calls – particularly cold calls – and presenting or speaking in public. This empowering session shows delegates how to take control of their emotional state, shifting to the best possible state to achieve highly successful outcomes at work and at home.

Content & Learning:

  • Our emotional state and how can it affect performance
  • The interconnectedness of thoughts, emotions, and physiology
  • What we practise is what we become
  • Our unconscious mind and the programmes we run
  • Anchors – visual, auditory, and kinaesthetic
  • Visualisation
  • Self-talk
  • Body language and physiology
  • Modelling others
  • Techniques to shift state including resource anchoring
  • Real life scenarios – cold calling/call reluctance, public speaking/presenting, negotiation/broking
  • Delegates challenges - troubleshooting

Learning Objectives:

  • To understand that our emotional state affects our capabilities and performance
  • To understand that our state comes from our physiology, thinking and emotions
  • To demonstrate that our states are not created by external events outside our control, but instead that we can create them ourselves
  • To provide some strategies and techniques to allow delegates to break unhelpful states and shift to powerful states that help them achieve successful outcomes

About the speaker:

Nick is an Economics graduate with over 25 years corporate insurance broking experience

He was a highly successful sales producer in the UK broking market before progressing into regional and then national sales leadership roles. As National Development Director at HSBC, Nick was one of only 40 people from a global workforce of 265,000 selected as part of the STARS programme to recognise exceptional performance. He is a highly trained consultative sales specialist, and his experience includes a secondment with a major management consultant to design a best practice sales process.

In the mid-2000s, Nick developed a chronic health condition; his journey to recovery fostered a new range of interests, and a passion for health, and performance. He studied widely, qualifying as a Master Practitioner in Neuro-Linguistic Programming (NLP), obtaining a Diploma in Life Coaching, before going on to study Corporate/Business Coaching with The Coaching Academy. Nick is also a qualified Holistic Lifestyle Coach and Advanced Exercise Coach.

In the last two years Nick has worked in a self-employed capacity in training, coaching, and consulting. He works with a specialist adviser in Insurance sector M&A (Mergers & Acquisitions), and through Nick Thomas & Associates.

Further information:

A link will be sent via your email address supplied at the time of booking. PLEASE DO NOT share this with anyone else.

Please note that this webinar will be hosted on the Zoom platform which may be restricted by some employers. Members may need to utilise their own personal devices in these circumstances to access the platform.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.