Online event - Creating an effective coaching and mentoring environment

The Insurance Institute of Cardiff invite you to a webinar on Creating an effective coaching and mentoring environment

Event Details:

Thursday 7^th September 2023 – 12:30 – 13:30pm

The webinar will be run via Zoom, a global web-conferencing solution. Zoom is easy to use, a link and joining instructions will be sent to you at the time of booking.

About the session:

This live-online webinar aims to explain what coaching is all about.

We will go through the process of how to prepare and deliver effective coaching together with a look at ways one can be supportive as a mentor.

There will be hints and tips on maintaining a positive environment to allow coaching and mentoring to be well received and effective.

This course is best suited to anyone in a team leader or managerial role who wants to inspire their staff.

What we will cover:

• What is coaching?
• Preparing & delivering a coaching conversation
• Tips to being a supportive mentor
• Maintaining a positive & supportive environment

Learning Objectives:

• Have a better understanding of exactly what coaching entails
• Understand better how to support staff by mentoring in a supportive & positive way
• Be better able to maintain the right environment to make coaching & mentoring effective.

About the speaker:

The Course will be run by Matthew Owen-James of Zing 365.

I am an experienced Training Specialist with a 8-year record of success in commercial insurance sector. Focused on maximising employee performance and competence, quality assurance, engagement and careers progression with effective training programs. I get excited to develop successful training plans that meet dynamic company and employee needs.

Accustomed to collaborating with managers to hone in on unique requirements with the aim of growth. I have had several roles in the insurance broking industry, including Account Management (both personal and commercial lines), team manager positions and operational positions.

Committed to learning & development and passionate to share my knowledge, experience, and expertise to allow other to grow.

After achieving my Level 3 in Learning & Development, my next goal is to become Level 5 CIPD qualified.

Further information:

A link will be sent via your email address supplied at the time of booking. PLEASE DO NOT share this with anyone else.

Please note that this webinar will be hosted on the Zoom platform which may be restricted by some employers. Members may need to utilise their own personal devices in these circumstances to access the platform.