President's Message
New CII guidance sets benchmark for managing vulnerability across insurance and personal finance
At a press event in central London this morning, the Chartered Insurance Institute (CII) announced the launch of a landmark guide to help insurance and personal finance firms to better identify, support, and deliver fair outcomes for customers in vulnerable circumstances.
Tue 25 Nov. 2025
Not a CII member?
Members receive exclusive discounts on CII tuition, courses and exam entry.
Join online »Forthcoming event
Time Management Skills
Using our time effectively is a key skill that we all need. How well do you manage your time? Do you find it hard to prioritise your workload and struggle to meet deadlines?
Join this interactive session to learn practical tools and strategies that will enable you to be more effective at managing your time.
Tue 09 Dec 12:00 pm – 1:00 pm
Online
Active Listening: A Powerful Skill in Compassionate Leadership
Active listening and non-judgemental communication are superpowers for successful leaders. This session is aimed at anyone wishing to elevate their communication skills.
The aim of the session is to help attendees to understand the benefits of active listening and non-judgemental communication, and how they can both be put into practice, to contribute to a psychologically safe and healthy workplace.
Thu 04 Dec 12:00 pm – 1:00 pm
Online