Fundamental Dishonesty in Claims: Lessons from the English Courts

Fundamental Dishonesty in Claims: Lessons from the English Courts

Claims professionals are seeing increasing numbers of claims that appear exaggerated, embellished, or potentially dishonest. While these issues have yet to be tested before the Royal Court, recent English High Court decisions offer valuable insight into how the courts are tackling allegations of fundamental dishonesty.

Join Lee Ingram of Ingram Advocates as he unpacks some of the most significant decisions from the past year and explores the lessons they hold for insurers, brokers, loss adjusters and claims professionals.

Discover:

• Where the courts are drawing the line between exaggeration and fraud
• What evidence is needed to successfully prove fundamental dishonesty
• The role of surveillance evidence and claimant credibility
• The potential cost consequences when dishonesty allegations succeed, or fail
• Practical strategies for identifying and managing suspicious claims

Recent judgments demonstrate the courts' determination to deter fraudulent and exaggerated claims while ensuring genuine claimants are protected from unfair allegations. This session will translate complex legal developments into practical insights that can be applied to everyday claims handling.

Learning Objectives

By the end of this session, attendees will be able to:

✅ Understand the courts' current approach to fundamental dishonesty
✅ Recognise early indicators of exaggerated or potentially dishonest claims
✅ Assess the evidential and cost risks of pursuing dishonesty allegations
✅ Apply key legal lessons to claims investigation and handling strategies

Ideal for: Brokers, claims handlers, underwriters, loss adjusters, and legal professionals.