Webinar - Vulnerable Customers
The FCA have found following a thematic review that vulnerable customers are often not treated fairly. In fact many Insurers pricing models have taken significant advantage of these customers, often the more vulnerable the customer the more the insurer has loaded rates at renewal. Some of the UK's largest institutions have been guilty of proactively targeting these individuals and the regulator has had enough of Insurers and brokers balancing their books on the most vulnerable in our society. The FCA have announced they will be investigating dual pricing, a lot of this will because the advantage taken of the vulnerable - expect some serious action by the FCA.
Thu 24 Jun 1:00 pm – 2:00 pm
Cert CII Fast Track Remote Learning Programme
The Insurance Institute of York, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Certificate in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Cert CII in 11 weeks through structured learning. If you would like to advance your CII qualifications, now is the time to do so.
Thu 24 Jun – Tue 07 Sep
Webinar - The Whiplash Reforms
Whiplash reform was first proposed more than five years ago. The Civil Liability Act 2018 provided the necessary legal framework but developing the fine detail inevitably slipped because of the Covid crisis. The reforms are now on track and take effect from 31 May 2021. Damages awards are being reduced, the small claims limit is increasing and a new platform / portal for dealing with claims - www.officialinjuryclaim.org.uk - has been established
Thu 27 May 1:00 pm – 2:00 pm
Kerris Dale, BLM
Webinar - Social Selling and Virtual Networking Confirmation
Social media has become an increasingly essential tool in the business world. With the advent of the internet driving the ‘Age of the Customer’, it is increasingly hard to engage with customers and prospects. This has been exacerbated by the new virtual world we now work in. This 60 minute session demonstrates the importance of social media [specifically LinkedIn] and how to use it effectively to boost sales, build and leverage your network, build personal brand, and nurture and add value to existing relationships.
Wed 12 May 12:00 pm – 1:00 pm
Webinar - Professional Indemnity Insurance - an overview
This presentation provides an overview of professional indemnity insurance. It looks at the main case law underpinning the PI market, why the PI market is expanding in terms of number of policyholders needing the cover yet at the same time the capacity is decreasing.
Mon 26 Apr 3:00 pm – 4:00 pm
Webinar - The Death of the Orient-Express: a new train of thought on proximate cause?
On 15 January 2021, the Supreme Court held in the FCA Test Case that the Orient-Express Hotels case had been wrongly decided. Proximate cause has long been an issue that the courts have grappled with and as a result this has caused confusion and uncertainty throughout the insurance industry. In this webinar, Jeff Heasman will use his vast experience as a lecturer in tort law and insurance law to strip proximate cause back to the basic principles, trace its development up until the Supreme Court decision on 15 January 2021 and then provide views on what impact the decision will have on underwriting considerations going forward.
Fri 16 Apr 12:00 pm – 1:00 pm
Webinar - Effective Communication For The Virtual World
Human beings evolved to communicate and interpret communication in a face-to-face environment. Away from in person interactions we lose the ability to fully interpret the communication of others. The current virtual environment of remote working and trading has only accentuated the need to develop impactful and tailored skills across different communication media if we want to succeed in the business world.
Wed 14 Apr 12:00 pm – 1:00 pm
Nick Thomas, Nick Thomas & Associates