News

New CII guidance sets benchmark for managing vulnerability across insurance and personal finance

Tue 25 Nov. 2025

At a press event in central London this morning, the Chartered Insurance Institute (CII) announced the launch of a landmark guide to help insurance and personal finance firms to better identify, support, and deliver fair outcomes for customers in vulnerable circumstances.

Bringing our PFS and CII members together in Plymouth & Cornwall

Thu 2 Oct. 2025

Did you know that your team of local institute volunteers also volunteer on PFS commitee locally? Check out this good news story here: https://www.thepfs.org/membership/pfs-local-committees/plymouth-and-cornwall/bringing-members-together-across-plymouth-cornwall/

The Insurance Charity Golf Day - book your place today

Tue 9 Sep. 2025

The Insurance Charity golf day will take place on 14 October at The Nottinghamshire club, voted The East Midland's best golf venue. Located six miles from Nottingham station and 18 miles from East Midlands Airport, attendees will be playing on the prestigious 18-hole Championship course.

CII Honours Local Institute Volunteers

Tue 5 Aug. 2025

The Chartered Insurance Institute (CII) honoured its most dedicated members during the Local Institute Volunteer Awards at the Network Conference 2025.

This week is The Insurance Charity Awareness Week.

Mon 23 Jun. 2025

This week is The Insurance Charity Awareness Week. If you’ve worked in insurance and are experiencing misfortune and financial hardship, the Charity could offer financial support and practical guidance, in complete confidence. Whatever your role or length of service, you can apply for support.

Insurance Charity Awareness Week – Supporter Toolkit now available!

Tue 10 Jun. 2025

Life is challenging for many at the moment, and insurance people are no exception. The Insurance Charity needs your support to reach more people in the industry.