Previous events

All previous events

IDD Presentation

  • Wed 10 Oct 3:30 pm – 4:30 pm
  • The Future Inn Hotel

The Insurance Distribution Directive will have a great impact on all those working in insurance. This will be suitable for anyone on the general insurance side involved in insurance distribution. Brokers, underwriters, claims staff and loss adjusters, all need to understand these key changes. This also includes any IFA's involved in 'protection products'.

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Beach Clean

  • Sun 07 Oct 9:30 am – 12:00 pm
  • Perranporth Beach

Family and Friends are invited to join us where you will be given the necessary equipment (courtesy of Cornish Mutual) to clean the beach from the Dunes to the rock-pools and across the golden sands. The aim to find micro plastic and debris and remove it from this beautiful site. Families and dogs welcome but please remember to wear suitable clothing for the weather conditions of the day.

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IF1 Training - Afternoon Session

  • Mon 01 Oct 2:00 pm – 5:00 pm
  • The Future Inn Hotel

Alan Chandler one of the leading insurance trainers in the UK, who has taken more than a thousand people to ACII, will provide an overview of IF1. Alan will use his experience as a past CII examiner and someone who delivers the CII examination techniques training nationally to ensure all delegates are aware of how best to answer the IF1 questions and where to focus you revision time.

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IF1 Training - Morning Session

  • Mon 01 Oct 9:00 am – 12:00 pm
  • The Future Inn Hotel

Alan Chandler one of the leading insurance trainers in the UK, who has taken more than a thousand people to ACII, will provide an overview of IF1. Alan will use his experience as a past CII examiner and someone who delivers the CII examination techniques training nationally to ensure all delegates are aware of how best to answer the IF1 questions and where to focus you revision time.

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Vulnerable Clients - Devon

  • Wed 12 Sep 2:45 pm – 3:45 pm
  • The Future Inn Hotel
    • Alan Chandler

The FCA have found following a thematic review that Vulnerable Customers are often not treated fairly. In fact, many insurers pricing models have taken significant advantage of these customers, often the more vulnerable the customer the more the insurers has loaded rates at renewal. Some of the UK’s largest institutions have been guilty of proactively targeting these individuals and the regulator has had enough of insurers and brokers balancing their books on the most vulnerable in society.

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Vulnerable Clients - Cornwall

  • Wed 12 Sep 10:30 am – 11:30 am
  • Cornish Mutual
    • Alan Chandler

The FCA have found following a thematic review that Vulnerable Customers are often not treated fairly. In fact, many insurers pricing models have taken significant advantage of these customers, often the more vulnerable the customer the more the insurers has loaded rates at renewal. Some of the UK’s largest institutions have been guilty of proactively targeting these individuals and the regulator has had enough of insurers and brokers balancing their books on the most vulnerable in society.

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Plymouth Fireworks Championships

  • Wed 08 Aug 7:00 pm – 10:30 pm

Join us for the 1st night of the annual Fireworks Championships held on Plymouth Hoe. Plymouth Venturer, Plymouth Boat Hire's newest and largest vessel, will be taking group bookings for the evening. With plenty of covered seating, toilet facilities and a licensed bar, it is set to be a great night with unrivalled views of the best fireworks display the UK has to offer. Tickets; Adult - £15 Child 5- 15 - £10 Under 5's - Free

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1 on 1 Training - Exam Specific

  • Mon 16 Apr 12:30 pm – 4:00 pm
  • Devonport Guild Hall

An opportunity to have a one to one with a CII examiner who will guide you on how to best pass your next CII examination

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GDPR Presentation

  • Mon 16 Apr 11:00 am – 12:00 pm
  • Devonport Guild Hall

The General Data Protection Regulation (GDPR) will be replacing the Data Protection Act in May and will have wide ramifications for all firms within the insurance sector and society as a whole.

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MO5 Training Day

  • Fri 16 Mar 9:45 am – 4:30 pm
  • Devonport Guild Hall

The day will be run by Alan Chandler, Chartered Insurer Alan was previously an operations and project manager in three large global companies before setting up his own Training Company 10 years ago (www.alanchandler.co.uk). In that time he has taken more than 1000 people to ACII, trained national prize winners in most CII subjects including MO5 and has been a CII examiner. Topics covered in the day will include; •Civil and criminal law and the UK court system •Legal personality •The main torts and how they occur •The main principles underpinning the law of contract and agency •Making sure there is a clear understanding of insurable interest, misrepresentation /fair presentation of risk , proximate cause, indemnity, contribution, subrogation and looking at policy terms and conditions. •We will discuss the main statutes and case law that are likely to arise •We will look at how best to do the coursework •Finally we will do a mock Multiple choice exam to prepare all candidates for this part of the exam

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Joint Professions' Networking Goup - 13th March 2018

  • Tue 13 Mar 6:00 pm – 8:00 pm
  • The Mercure Rougemont Hotel

The JPNG is a networking group exclusively for members of the local professions. Speaker: Donna Kehoe Bank of England Agent for the South West 'Outlook for the UK Economy - 2018' £15 per person Includes welcome drink and canapes.

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CII and PFS Annual Dinner - SOLD OUT!

  • Fri 03 Nov 6:45 pm – 11:00 pm
  • Duke of Cornwall Hotel

*SOLD OUT* Plymouth and Cornwall Insurance Institute and Personal Finance Society are pleased to announce that the annual black tie dinner has been booked for Friday 3rd November 2017.

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The Practicalities of Trust – Improving the Ethical Side of your Decision Making

  • Fri 01 Sep 8:30 am – 10:00 am
  • Holiday Inn

We are all good people, but when it comes to ethics and ‘doing the right thing’, do we always make good decisions? What does ‘a good decision’ look like from an ethical perspective, and how do we translate that into the everyday world of insurance? I’ll be exploring the ethical side of decision making, using typical insurance activities as a backdrop, and looking at practical steps we can all take to be that bit better at it next time round. And as we all work in teams and firms, I’ll go on to look at the role that ethics plays in leadership and at how to lift the ethical performance of the people we lead.

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Fireworks on the Water

  • Thu 10 Aug 7:30 pm – 10:30 pm
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The Reluctant Salesman

  • Wed 12 Jul 8:45 am – 12:00 pm
  • Holiday Inn
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Household/Motor Claims Handling

  • Thu 15 Jun 2:00 pm – 5:00 pm
  • Holiday Inn

Household and Private Motor Insurance Claims This presentational workshop is suitable for those already working within a claims environment who wish to increase their technical knowledge of handling household and private motor insurance claims. This workshop will supplement the real-life experience of handling claims day-to-day.

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Commercial Claims Handling

  • Thu 15 Jun 8:45 am – 12:45 pm
  • Holiday Inn

This half day interactive workshop for those who already have some experience in Commercial insurance claims and will include opportunities for discussion and application of knowledge using case studies. In addition to the main topics, the workshop will review the fundamental aspects of Commercial Claims handling.

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RO1 (Financial Services, Regulation and Ethics) Revision Day

  • Fri 05 May 9:30 am – 4:30 pm
  • Trelissick

To support you in your revision for the RO1 Financial Services Regulation and Ethics Exam, this 1 Day Revision Course will focus on the key learning outcomes from the syllabus.

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Liability, Ogden Tables and D&O

  • Thu 27 Apr 8:30 am – 5:00 pm
  • Holiday Inn

A Day of Liability Made up of 3 individual sessions on a variety of liability related topics

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