Previous events

All previous events

Webinar – Let's Talk Menopause

  • Wed 12 Apr 11:00 am – 12:00 pm
    • Jeanette Forder, Phoenix Wellness Coaching
    • Lisa Watson, Watson's Health

The menopause can have a big impact on the daily lives of employees and, in turn, have a negative impact on their performance and attendance at work. This session aims to help raise awareness of the challenges it can cause and the simple actions that can help women thrive in the workplace.

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Hawkins Webinar - The Use of Drones to Inspect Fire-Damaged Buildings

  • Thu 30 Mar 9:30 am – 10:15 am
  • Online
    • Darren Cook, Hawkins

This session will look at how drones can overcome the challenges of restricted access and assist in the production of comprehensive illustrated reports.

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Hawkins Webinar - The Need for Speed: Estimating speed in collision investigations

  • Thu 16 Mar 9:30 am – 10:15 am
  • Online
    • Gavin Dunn, Hawkins

This session will cover methods in which an expert might estimate vehicle speeds, including a discussion on their reliability and limitations.

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Hawkins Webinar - MEWPs on Construction Sites: A Lower Risk Option

  • Thu 02 Mar 9:30 am – 10:15 am
  • Online
    • Jon Watkins, Hawkins

This session will look at the types of Mobile Elevated Working Platforms available including: - training and qualifications required - potential hazards - examples of MEWP related incidents

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Hawkins Webinar - BLEVEs: The Hidden Dangers of Back Boilers

  • Thu 16 Feb 9:30 am – 10:15 am
  • Online
    • Dr Tom Peat, Hawkins

This session will cover the risks associated with domestic back boilers, and how environmental factors and incorrect decommissioning can result in catastrophic damage to property.

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Hawkins Webinar - Crane Safety - Not just torquing nuts! A review of the Carol Anne crane collapse

  • Thu 02 Feb 9:30 am – 10:15 am
  • Online
    • John Holland, Hawkins

A review of a fatal crane accident that occurred on the Carol Anne workboat off Mull in 2015 including: - the mechanics of the incident - the complexity of crane mounting - the benefits of investigating at an early stage

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Hawkins Webinar - Over-Fired Air (OFA) in Industrial Boilers

  • Thu 19 Jan 9:30 am – 10:15 am
  • Online
    • Dr Paul Moody, Hawkins

Paul will discuss how pollution control technology can cause a loss of steam and/or power generation.

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Escapes of Water

  • Wed 07 Dec 1:00 pm – 2:00 pm
  • Online
    • Neville Tranter, Hawkins

This webinar will cover common causes of escapes of water and how Regulations, Standards and Manufacturer’s guidance can be used to achieve a recovery.

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Annual Dinner 2022

  • Fri 18 Nov 7:00 pm – 11:59 pm
  • One Warwick Park

The much awaited Annual Black Tie Charity Dinner! Join the President, members of council and local CII and PFS members for an evening of networking, comedy and dancing to reflect on the work of our industry all whilst raising money for the Insurance Charities. Our dinners have been well known as a good opportunity to combine work and play with many guests using the evening as the ideal event to entertain colleagues and business partners. Please click through the link for full details and how to book.

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Wind induced failures of buildings & Reducing flood risk during remedial works

  • Thu 17 Nov 1:00 pm – 2:00 pm
  • Online
    • Ian Major, Hawkins
    • Richard Keightley, Hawkins

In this webinar Ian Major will discuss wind induced failures of buildings and structures with some case studies to show how they are investigated. This will be followed by a discussion from Richard Keightley about property flood resilience (‘PFR’): what it is, how it works, and the benefits of ‘building back better’ after a flood.

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SURE: a new technique to ensure clients have understood your advice

  • Wed 09 Nov 1:00 pm – 2:00 pm
  • Online
    • Jeff Heasman, Insurance Upskill

We naturally ask the client if there is anything they didn´t understand and often, the client replies “No”. Or we ask if everything was clear and the client answers “Yes”. But can we rely on these answers as being an accurate reflection of whether the client truly has listened to and understood that advice? The answer is NO!! That is why, in this webinar, Jeff Heasman will outline his SURE technique for insurance and financial services professionals, based on concept checking, a method traditionally used in language teaching.

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Curry and Consumers

  • Tue 18 Oct 6:30 pm – 9:00 pm
  • The Raj Pavilion, 20 Grove Hill Road, Tunbridge Wells, TN1 1RZ

The evening will provide a chance to consider and discuss Consumer Duty, Product Governance and Product Value Assessments, competently lead by Branko Bjelobaba and accompanied with a curry. Given the deadline of 30 September for Product Value Assessments, it will be especially timely in getting a clear picture of where things stand between insurers, brokers and other parties in the insurance value chain. Ideal for active practitioners who live and or work in the Tunbridge Wells area and who want an opportunity to network with local professionals whilst gaining meaningful insight on a very relevant topic. The Insurance Institute of Royal Tunbridge Wells is funding this event as core CPD on very relevant issues, delivered by a well known and regarded speaker and expert in these matters.

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Celebrating our Differences

  • Thu 06 Oct 1:00 pm – 2:00 pm
  • Online
    • Joanne Lockwood, See Change Happen

Do we stop to consider what it is like to be us, and recognise how we can celebrate the difference in all of us? Learn how we can become self-aware of our own behaviours and enrich our perspectives and views of others. In this interactive and engaging session, Joanne Lockwood speaks about what you can do right now to step up and step in to celebrating the differences in all of us and the strength it brings.

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Quantum & Delay: Scope, cost, methodology and duration of building repairs

  • Tue 20 Sep 1:00 pm – 2:00 pm
  • Online
    • Hannah Fletcher, Hawkins

The scope and methodology of building repairs directly impacts the cost and duration of any repair. This webinar will look at how we assess these, as well as provide some case examples.

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Qualification pathway to ACII

  • Wed 07 Sep 1:00 pm – 2:00 pm
  • Online
    • Alison Cooper, Act One Training

Fast track your future. This session is intended for anyone currently studying a CII general insurance qualification at any level up to ACII. The focus of the content will be on what comes next after the CERT, with particular emphasis on coursework.

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The cost of poor acoustics in building, industry & environment

  • Tue 12 Jul 1:00 pm – 2:00 pm
  • Online
    • Ros Lambert-Porter, Hawkins

Acoustic design is not something most people think about until a problem is identified. Errors in design, construction, or simply failure to consider acoustics can lead to annoyance, loss of privacy, and, in some cases, increased risk to health and safety. This webinar will address some of the common issues we investigate, with a particular focus on noise in the built environment.

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Managing Anxiety through Change

  • Wed 15 Jun 12:00 pm – 1:00 pm
  • Online
    • Claire Russell, Mental Health in Business

This webinar will explore anxiety, what it is, how and why it shows up in the workplace and what can be done to reduce the impact of anxiety on well-being and performance. Attendees will get practical tools and techniques to help them manage anxiety and to thrive at work and in life.

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Insurance Considerations for the Digital Asset Industry

  • Thu 09 Jun 11:00 am – 12:00 pm
  • Online
    • Claire Davey, Cyber Claire Ltd

Insurance Considerations for the Digital Asset Industry provides participants with an explanation of digital asset currencies and NFTs – what they are and what insurance coverages are available. The session brings this to life through public claims scenarios and offers a ‘check list’ of good risk management practices that underwriters can look out for.

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A Practical Guide to Successful Retirement

  • Wed 18 May 5:00 pm – 6:15 pm
  • Online
    • Anne Cannings, Retirement Life Plan
    • Nigel Pacey, Retirement Life Plan

Retirement is a major life transition. It is likely to last many years. While for many it is the reward for years of hard work, for a significant proportion retirement is not the positive experience they expected. This workshop uses an evidenced based approach to explore the key challenges and adjustments required, and identifies what we need to do, beyond the financial planning, to ensure a fulfilling future.

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Public and Environmental Liability

  • Tue 10 May 1:00 pm – 2:00 pm
  • Online
    • Frazer Murray-Hall, BA CIP MIAgrM, The Davies Group

The aim of this webinar is to identify the key issues of Environmental Impairment Liability and to take away some of the mystery or misunderstanding that is commonly found with this complex area of claims.

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