Forthcoming events
This month
Be seen: be heard: make an Impact VIRTUALLY
We welcome all members & guest to attend a lunch time webinar via Zoom which will be presented by Susan Heaton-Wright, who is an impact, communications and speaking expert for emerging leaders and the creator of the Superstar Communicator ™. Overview: With these changing times, we are all being forced to communicate virtually: conference calls, webinars, phone calls, as well as emails. In this interactive workshop, Susan uses the principles behind the Superstar Communicator ™ methodology to find specific techniques to ensure you are making an impact when communicating virtually.
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All forthcoming events
Application Fraud: The Forgotten Frontline Battle!
The latest ABI statistics relating to insurance fraud show a rise in application fraud and the number of detected incidents far outweigh fraudulent claims. Yet, when we talk as an industry about fraud, the focus is all too often on claims and curiously application fraud is somewhat overshadowed. All insurance professionals are on the frontline in the battle against this scourge. This session will shed light on what the latest ABI statistics tell us, the duties we have in law at the application stage and how to identify and counter application fraud.
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