Previous events
All previous events
Be seen: be heard: make an Impact VIRTUALLY
We welcome all members & guest to attend a lunch time webinar via Zoom which will be presented by Susan Heaton-Wright, who is an impact, communications and speaking expert for emerging leaders and the creator of the Superstar Communicator ™. Overview: With these changing times, we are all being forced to communicate virtually: conference calls, webinars, phone calls, as well as emails. In this interactive workshop, Susan uses the principles behind the Superstar Communicator ™ methodology to find specific techniques to ensure you are making an impact when communicating virtually.
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A day in the life of a Cyber-Insurance Forensic Accountant
Rajen has presented two recent seminars for our Institution in the past 18 months and he is returning due to popular demand. Your feedback indicates that you want to learn more about cyber insurance and that you value case studies for their practical benefits and real-life insights. Rajen will be running thorough some example cyber insurance claims which have involved loss of earnings and how the leveraging of data coupled with the understanding of the cash flows of the business can assist in calculating a realistic financial loss. This seminar also discusses the value-adds for brokers and for insurers. It explores cyber insurance from a claims point of view and provides material on this not-yet-widely-understood claim sector.
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Personal Injury Claims - Where Next? (Repeat of Previous Webinar due to technical difficulties)
Due to the unfortunate technical difficulties which were experienced when Bernard Thornton FCII, a Chartered Insurance Practitioner presented this webinar and at your request, Bernard has kindly agreed to present this webinar for us again. Therefore, we welcome back Bernard and welcome all members & guests to attend this lunch time webinar, via Zoom. Overview Over the last 30 years, few areas of the insurance market have seen such frequent and significant changes than that of personal injury claims. Various reforms have been introduced in attempts to tackle sensitive issues such as access to justice, fraud, legal fees and their effect on premium levels. Unsurprisingly these have generated strong feelings on all sides of the argument. The Civil Liability Act, now scheduled to take effect in April 2021, will introduce what are likely to be the most sweeping changes yet. This presentation looks at the background to the current market for injury claims and how it will be affected by the CLA. It predicts the likely consequences for insurers, intermediaries, claimants and the insuring public and takes into account other topical and disrupting factors in the Motor market such as Ogden, general claims inflation and now the dramatic onset of Covid-19. The webinar will be of value to those involved in Motor claims, underwriting, broking or anyone wishing to widen their knowledge of a highly topical and sometimes contentious aspect of general insurance.
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Resilience and Redundancy
Work is a big part of our identity. When our job changes or ends, how does that impact our sense of self? How can we navigate the choppy waters of change effectively? And how do we ensure the inner critic doesn’t have a field day?
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The Art of Disagreement
Disagreements are inevitable and they are often perceived in a negative light. However, through more honest and constructive conversations, a disagreement can be positive and even result in you retaining or winning new business. A culture in which disagreements are seen in a positive way will also encourage creativity and openness. This session will teach you how to recognise the "spark" that leads to a disagreement and then how to manage the interaction towards a positive outcome
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