An Introduction to Negotiation Skills for Insurance Professionals

Clair Hall
Wednesday, 22 March 2017
5:30 pm – 7:15 pm
    • Jeff Heasman

Good negotiation skills are crucial in many different roles within the insurance industry, so this event is sure to be of interest to all members, whatever their role or experience. We are therefore delighted to welcome back our regular contributor Jeff Heasman to lead an interactive, fun session for members and their guests on this important, but often overlooked, subject.

Using an insurance related scenario, Jeff's introduction to negotiation skills for insurance professionals will be exploring the different styles, strategies and qualities found in good negotiators. He will also look at the skills needed to plan the negotiation process and the tactics and language which will help to influence a positive outcome.

Online Booking
If you would like to join us for this free, 1.5 hour CPD seminar, please click on the BOOK NOW button below.

Light refreshments (tea/coffee/juice and biscuits) will be available from 5.30pm onwards and the seminar will start promptly at 5.45pm.

Learning Objectives
By the end of this seminar, delegates will be able to:

  • recognise the essential qualities of a good negotiator
  • understand the importance of thorough planning and preparation
  • identify when the negotiation process starts and the different styles and strategies
  • appreciate the importance and impact of language in the negotiation process

Getting there
There is plenty of free on-site parking at Clair Hall and Haywards Heath Station is just a few minutes' walk away.

  • Perrymount Road
  • Haywards Heath
  • RH16 3DN
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CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 1/2 hours' CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at