The Thinking Paradox

Tuesday, 08 December 2020
12:00 pm – 1:00 pm
    • Jeff Heasman, Managing Director, Insurance Upskill

We all overthink or we don't think enough.

When we try to focus, we can't.

When we want to relax, our mind is too focused.

When we need to make a quick decision, we can't and we hold back.

When we need to take time to make a decision, we don't and we act impulsively.

When are the best decisions made and how can we learn to think or "unthink" when we need to?

How can we learn to trust our instincts more when we need to?

To find out, join our webinar at 12 noon on Tuesday 8 December 2020 when Jeff Heasman will explore these fundamental questions that have even more relevance in the difficult and uncertain times in which we currently find ourselves.

Online booking
This free one hour webinar is available to all Insurance Institute of Sussex members and their online guests. If you would like to join us, please use our online booking system by clicking on the Book Now button below.

Please note that this webinar will be run using Zoom technology and you may need to install relevant software onto your device in order to follow the webinar.

Full login details will be emailed to delegates when they reserve their place.

Learning Objectives
By the end of this session, participants will be able to:

  • identify the key thought processes of the conscious and sub-conscious psychological mind

  • explain the way we can learn to think and “unthink” when we need to

  • implement a strategy that will help to relieve stress in thought processes and ensure we are more confident in trusting our instincts

About our Speaker
Jeff Heasman is a leading international trainer who specialises in communication skills within the insurance and financial services sector. Jeff is a certified practitioner in Neuro-Linguistic Programming (NLP) and a professional member of the Academy of Modern Applied Psychology.

In addition, Jeff holds a bachelor degree in laws from the University of Glamorgan and a master of laws degree from Swansea University, as well as a postgraduate certificate in teaching English language to adults.

Jeff spent many years in practice as a litigation executive, dealing with cases up to and including the Court of Appeal in London (England v IBC Vehicles Ltd) and as a senior liability adjuster at Crawford and Company. Subsequently he was Dean of the Faculty of Law at Cavendish University in Zambia, has been a tutor at Swansea University and a lecturer in international negotiation skills to MBA students at ESIC University in Spain.

Jeff now combines his experience and expert knowledge to provide communication skills training to prestigious organisations, companies and individuals throughout the world.


CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at