On Demand Recording: Late Payment of Claims: the next battleground uncovered and explained

The Enterprise Act 2016 introduced the notion of damages for late payments of claims. The provision has not received much attention until now. With disputes continuing around payment of claims for business interruption, despite the recent Supreme Court decision in the FCA test case, many policyholders and their lawyers are threatening satellite litigation in seeking damages for late payment of claims.

But what does the law say about late payment of claims? What tests does a policyholder need to satisfy to qualify for damages? How can we defend these claims? What can we learn from other jurisdictions?

This is an opportunity for members to view a recording of this webinar which seeks to answer these questions and, through a review of the original Law Commission reports, provide background as to the intention of the law. This webinar also provides views on how the challenges are likely to develop in the coming years as policyholders and their lawyers increasingly raise arguments seeking damages for late payment of claims.

Online Booking
To reserve your place for this event, please use our online booking system by clicking on the Book Now button below.

A link to a copy of the recording will be sent out shortly before it becomes available.

Please note that this recording is available to CII/PFS members only and your PIN will be required when booking. It is intended for your own personal use only and should not be shared with anyone else.

Learning Objectives
By the end of the session, participants will be able to:

• understand the intention of the law relating to late payment of claims and how it will be applied

• recognise the legal tests imposed by law and how other jurisdictions have dealt with such claims

• implement a strategy to deal with any allegations relating to late payment of claims

About Our Speaker
Jeff Heasman worked as a litigation executive and senior liability adjuster before branching out into language and psychology. Jeff holds both a bachelors and a masters of law degree, is a qualified language instructor and also a certified practitioner member of the Academy of Modern Applied Psychology as well as a member of the Association of Business Psychology.

He delivers courses across the globe, either face-to-face or online. Jeff maintains a close connection to the industry by regularly providing consultancy in areas such as law and communication and he provides consultations with individuals and teams regarding cognitive skills, such as decision-making and problem-solving. In 2020, Jeff graduated top of the class from the Yale School of Management Executive Education programme in negotiation strategies with a score of 100% across all modules and he is recognised as an expert in the field of negotiations within the insurance industry. Other areas of specialist expertise include insurance fraud, claims handling and the synergy between product design, brand promises, marketing messages and customer expectations.