On Demand Recording - The Civil Liability Act Revisited

The Civil Liability Act became fully effective from 31 May 2021. This legislation has brought about the biggest changes to Road Traffic Act personal injury claims procedures in 30 years.

While it is still relatively early days, the Act has now had a little time to bed in. We look at its effects and ask: -

• how has it been received?

• is it being used as expected?

• what is the claimant experience like?

• how will premiums be affected?

• how has the Legal Expenses market developed?

Online Booking
If you would like to view a recording of this webinar, please click on the Book Now button below. We will confirm your reservation and send you a link to the recording shortly before it becomes available.

The session will be of particular value to those involved in Motor claims, underwriting, broking but also suitable for anyone wishing to widen their knowledge of a highly topical and fast moving aspect of general insurance.

Please note that this facility is only available to CII members for their personal use and must not be shared with, or promoted to, anyone else. You will need to enter your CII PIN at the time of booking.

Learning Objectives
At the end of this event, attendees will be able to identify: -

• the features of the Civil Liability Act 2018 and how successful they have been in achieving their objectives

• how the Act has been received by the various parties in the claims chain, namely insurers, intermediaries, claimants and the insuring public

• the nature of Motor Legal Expenses insurance and how it has been affected by the Act

• potential wider effects on the Motor market generally

About Our Speaker
Bernard Thornton spent much of his career in the company market, culminating in the role of North East Regional Manager for a major insurer. He then set up a Motor Claims Management business from scratch, before merging it into Active Claims Solutions, where he was Sales Director until retirement in March 2019.

Over a lengthy career he has worked in Motor Claims for both defendant and claimant, with specialisation in personal injury, credit hire and legal expenses. Seeking to disseminate his wide knowledge of these subjects and to put something back into the insurance business, he delivers lectures and training sessions to insurance businesses and local insurance institutes.

Bernard has served as President of the Insurance Institute of Leeds on two occasions, was a member of the CII’s Representative Council and maintains an active membership of Leeds Institute as Vice President and Dinner Secretary.

His recent retirement allows Bernard more opportunities to enjoy his many sporting interests and a family which now includes three grandchildren. He enjoys walking, is a cricket umpire and a commentator for Leeds Hospital Radio Sport.