Events

The move to remote working and trading since March 2020 has presented many challenges to workers, and demands new ‘virtual’ skills and approaches. Research on sales in the new virtual environment shows that ‘buyers’ believe that many of the biggest mistakes made by sellers are in how they conduct virtual meetings. These mistakes are easily avoided. This 60 minutes session will show you how to demonstrate professionalism, and expertise from the first virtual interaction in setting up the meeting, through starting and then running the meeting.

Technical competence is clearly important in our roles; however, this is only one part of being personally effective. In addition, you need to be able to communicate, connect and influence in order to have a positive impact on others. Impact starts from the moment that you meet someone, face-to-face or virtually, or start talking on the telephone. During this 90-minute virtual session you will have the opportunity to consider some of the key areas of communication and the impact that you have.

Change brings both opportunities and challenges during which we all react in different ways. The first step is for us to buy in to the change and then, where we can, influence others to be positive and committed to the change agenda. During this 90-minute virtual session you will have the opportunity to consider some of the key areas involved in change.

Aimed at young professionals or those new to the profession, this webinar provides hints and tips on developing your assertiveness in the workplace.