Events

Delivering a Positive Customer Experience (Through a Focused Business Experience) 1st Part: 1 July 2020 10:00 - 11:30 2nd Part: 8 July 2020 10:00 - 11:30 Venue: WEBINAR via Teams If you are interested in joining this workshop, please register your interest via emailing amickley1@mib.org.uk and joining instructions will be provided to you.

The aim from this webinar is to raise awareness, build a better understanding of emotional and mental well being and to identify ways of looking after your own mental health. We would like it to be interactive so you can ask any questions you may have about mental health and the benefits of looking after this in your everyday life, including your work environment.

This comprehensive and interactive one hour webinar will focus on the long list of new temporary rules and guidance now finalised by the FCA for the general insurance sector (apply from 18 May 2020) and is a one-stop-shop for knowing what has to be done in a compliant and timely manner. It goes in hand with the separate “How general insurance can cope financially as a result of coronavirus” event which looks at the critical financial aspects for intermediaries to enable them to ride out this storm.

Presenting information impacts on all of us be it formal or informal. This one-day workshop considers the principal requirements for delivering an effective presentation to an internal team and/or an external audience. Presentations demand that we are structured and professional in our approach. For many, there is a fear of presenting and this can get in the way of delivering the required message. Please note that there is a maximum of 8 attendees only for this event.