Forthcoming events

This month

WEBINAR - Food for mood

  • Thu 24 Apr 12:00 pm – 1:00 pm
  • Online
    • Anna Reddy

Although your brain is only 2% of your body weight, it consumes 20% of the calories you eat. Learn how to fuel it right to get the best results and nourish your mind.

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WEBINAR - The broker landscape

  • Tue 29 Apr 12:00 pm – 1:00 pm
  • Online
    • Nick Thomas, Nick Thomas Associates

• Understand the different Broker Models in the UK insurance market • Understand how these drive differing behaviours in the market and in dealings with Insurers • Mirrors challenges facing Insurers in retaining close relationships with Brokers

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Neurodiversity 101

  • Wed 30 Apr 11:00 am – 12:00 pm
  • Online
    • Vic Mazonas, GAIN

This 1-hour virtual workshop is designed to provide an accessible introduction to the concept of neurodiversity for employees at all levels of the business. This workshop will lead attendees through the language of neurodiversity, why it matters to the world and to business, and what the law says about providing neurodivergent employees with the adjustments they need. Attendees will learn about the ways in which all people have unique strengths and support needs, explore some common types of adjustments that neurodivergent people may request, and will come away with an understanding of some of the ways everyone can make a difference in fostering a neuroinclusive workplace.

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All forthcoming events

WEBINAR - Powerful Report Writing

  • Tue 13 May 12:30 pm – 1:30 pm
  • Online
    • Susan Heaton-Wright, Superstar Communicator

Business report writing and business communication is an essential skill for decision making; business development and expansion. Using elements of the Superstar Communicator™ methodology, we share how to construct business communication; highlighting the most important information; focused information, calls to action and conclusions. We will focus on written and spoken communication. This is a vital skill to develop as a leader; to influence and aide decision making.

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WEBINAR - Law of Tort

  • Wed 21 May 12:00 pm – 1:00 pm
  • Online
    • Jennifer Yeates, Zing 365

This course introduces the concept of tort and its relationship with insurance. In order to better understand, the course will explore the structure of UK law to determine how negligence forms part of the structure of civil law and how its rules form the basis of liability insurance. We will explore the torts in civil law and look at how they may relate to insurance and the cover that is provided to businesses & individuals. This course is ideal for those wishing to learn more about private law and how it is such an integral part of insurance

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WEBINAR - Property Owners Sector Focus

  • Thu 22 May 12:00 pm – 1:00 pm
  • Online
    • Nick Thomas, Nick Thomas Associates

• Understand the key issues facing the sector • Identify specific insurance solutions for the sector • Be aware of insurance market issues for the sector

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Annual General Meeting 2025

  • Thu 22 May 5:30 pm – 7:30 pm
  • Be At One

We need you! To get down to our AGM... Your local institute council invites you to attend their 2025 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year. If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved. Book your place today.

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WEBINAR - An Overview of Conflicts of Interest

  • Tue 10 Jun 12:00 pm – 1:00 pm
  • Online
    • Kerris Earle

This webinar provides an overview of the requirements of the Financial Conduct Authority to avoid conflicts of interest, and what to do should a conflict arise. Throughout the session we will look at examples of how Conflicts of Interest can arise and what can be done to effectively and compliantly manage them.

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WEBINAR - Social Selling and Virtual Networking

  • Thu 03 Jul 12:00 pm – 1:00 pm
  • Online
    • Nick Thomas, Nick Thomas Associates

• Understand the importance of networking in the business world • Understand the change in dynamic between buyer and seller and the implications for sales prospecting • Understand how to set yourself up on LinkedIn, and best practices for getting started • Understand where to use social media and when to step outside and develop a more direct relationship • Best practice tips and advice for the effective use of social media (specifically LinkedIn) for networking and new business acquisition

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WEBINAR - Building Barriers to Burnout & Bridges to Brilliance

  • Tue 22 Jul 12:00 pm – 1:00 pm
  • Online
    • Anna Reddy

A report from Deloitte suggests that 77% of employees have experienced burnout at their current job. This workshop will empower you as an individual and an organisation to prevent, recognise and overcome burnout.

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WEBINAR - How to Avoid Claims Related Complaints

  • Tue 09 Sep 12:00 pm – 1:00 pm
  • Online
    • Nick Thomas, Nick Thomas Associates

• Deal with FNOL contact in the most efficient and empathetic way • Understand the benefits and personalised approach to telephone contact as the primary means of communicating with customers • Ensuring that system generated diary events to update other parties are not neglected or moved on in preference to dealing with customer communications • Proactively manage and maintain the expectations of customers who have made claims throughout the process

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WEBINAR - Insurance Principles

  • Thu 11 Sep 12:00 pm – 1:00 pm
  • Online
    • Jennifer Yeates, Zing 365

The 6 insurance principles are the foundations of insurance. The main concepts underpin all insurance interactions ensuring that the business of insurance is fair and equitable for all. This one hour course takes a look at each of the principles in turn and how they relate to the insurance contract & claims that may arise. This course is suitable as a taster for those new to insurance who wish to better understand how insurance works in the world today.

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WEBINAR - Manage your Fear and Show up with Confidence

  • Thu 25 Sep 12:30 pm – 1:30 pm
  • Online
    • Susan Heaton Wright, Superstar Communicator

Being able to manage your fear and show up with confidence is essential for career development. Fear could prevent you from showing up with confidence for meetings, your career development and your credibility. In this powerful masterclass, Susan shares techniques to understand and manage your fear so you can present the very best version of yourself in business situations.

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WEBINAR - World Mental Health Day

  • Tue 07 Oct 12:00 pm – 1:00 pm
  • Online
    • Jay Unwin, Mental Health in Business

World Mental Health Day, observed annually on October 10th, is a global initiative established in 1992 by the World Federation for Mental Health to raise awareness about mental health issues and advocate for better mental health care worldwide.

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WEBINAR - Retail Sector Focus

  • Tue 14 Oct 12:00 pm – 1:00 pm
  • Online
    • Nick Thomas, Nick Thomas Associate

• Understand the key issues facing the sector • Identify specific insurance solutions for the sector • Be aware of insurance market issues for the sector

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WEBINAR - Public Speaking

  • Thu 23 Oct 12:30 pm – 1:30 pm
  • Online
    • Susan Heaton Wright, SuperStar Communicator

Public Speaking is something many people avoid at whatever cost. Glossophobia, or speech anxiety, is the fear of public speaking and it is one of the most common everyday worries in the UK – affecting around 77% of people in the UK. For ambitious people, being able to step up and speak is an essential skill. Using the SuperStar Communicator™ Methodology and my experience and expertise as an international speaker, I will provide invaluable support to develop your public speaking skills so you will be more confident when speaking.

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WEBINAR - Rest, Recover & Recharge

  • Tue 04 Nov 12:00 pm – 1:00 pm
  • Online
    • Anna Reddy

Failing to prioritise our Rest, Recovery & Recharge has many consequences.

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WEBINAR - General Insurance Market Update

  • Tue 11 Nov 12:00 pm – 1:00 pm
  • Online
    • Nick Thomas, Nick Thomas Associates

• Understand how the Supreme Court decision impacts BI in the future. • Be aware of key market developments and their practical implications for brokers and insurers. • Be aware of market innovations and their potential use for clients

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WEBINAR - Cyber Insurance - An Introduction

  • Thu 20 Nov 12:00 pm – 1:00 pm
  • Online
    • Matt Owen-James, Zing 365

Cyber Insurance is fast becoming an essential insurance cover for those who run business. This course aims to demystify some of the language used and look at the kind of events that can happen. We will look at the elements of cover that fall within this subject as well as some of the underwriting concerns. We will use real life examples of what can go wrong and how a cyber insurance policy can offer both protection & peace of mind. This is an introduction course which will be suitable for anyone who wants to understand more about the subject to feel confident in discussing with their clients.

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WEBINAR - ESG and the FCA

  • Thu 04 Dec 12:00 pm – 1:00 pm
  • Online
    • Kerris Earle, Zing 365

As interest in Environmental, Social and Governance (ESG) continues to grow, so does the need for sector specific regulation and reporting requirements. In November 2022 the FCA announced their refreshed ESG Strategy with the aim to “support the financial sector in driving positive change”. In this webinar we will explore the implications this has for the insurance sector and regulated firms, and what it may mean for future Regulation.

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