
Forthcoming event
WEBINAR - Assertiveness skills
Tuesday 30 June, 12:30 pm - 1:30 pm
Online
Susan Heaton Wright, Superstar Communicator
CPD

Overview:
Being assertive is an essential skill for anyone. Developing excellent assertiveness skills makes you a better colleague, team player and human being. It helps you set personal and professional boundaries. In this session we explore the importance and value of being assertive; how to construct the assertive comments and conversations and identifying when you need to set boundaries.
Objectives:
- Knowing and understanding the difference between being assertive, aggressive and non-assertive/passive aggressive
- To challenge the misconceptions and current myths around assertiveness
- Learn and develop the skills to challenge your existing emotional blocks and values, so you can be more assertive
- Learn the essential skills to empower you to say what you want and mean
- Learn and develop your ability to use the key steps to being self assertive
- And finally – giving you permission to be assertive
Venue
Online event
This event is free of charge for CII and PFS members.

CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements. 1 hour CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/learning/cpd/.
Previous
Mon 15 Jun, 12:00 pm - 1:00 pm
Online
Barbara Darlington
CPD

Next
Tue 7 Jul, 12:00 pm - 1:00 pm
Online
Nick Thomas
CPD
