Previous events
All previous events
The Insurance Distribution Directive (IDD) - 19 February 2019 12:00 - 13:00
The Insurance Distribution Directive (IDD) - this is a must for anyone working in insurance distribution which is almost everyone employed by an insurer, broker, loss adjuster or IFA. If you work in General insurance or as an IFA then you have to show compliance with these new requirements, yet many remain non compliant with the requirements of this industry changing directive.
View event detailsIF1 Overview 23 January 2019 1pm - 4pm
The course will look at the best exam techniques to use to pass IF1
View event detailsMO5 Insurance Law Revision Day (23 January 2019 - 9.30 -12.30)
The half day will involve an overview of the whole MO5 Insurance Law syllabus
View event detailsPresentation Skills Workshop 9 November 2018
Please note that there is a maximum of 8 attendees only for this event.
View event detailsCharity Golf Day - 21 September 2018
It’s time for the annual Bedford and Milton Keynes CII golf day. The golf day is being sponsored by our President (Brett Batty) with a focus on raising funds for the 2018 Institute’s charity, Macmillan Cancer Support.
View event detailsDeveloping Talent Workshop 14 September 2018
On the 14th of September Adrian from Trafalgar Training will be delivering two sessions within the Developing Talent workshop. The first session is Developing Talent/Development Coaching and the second session is Effective Decision Making. The workshop will be held at the Motor Insurers' Bureau MK146XT.
View event detailsAn Introduction to Counter Fraud
The presentation looks to provide an introduction to counter fraud and its context to the insurance industry, giving an insight into what is going on across the industry to tackle fraud and what considerations can be made a business level
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PFS Workshop - Peak Productivity: The Psychology of Getting Things Done!
This event is aimed at Personal Financial Services members. During this interactive seminar Andy Currie takes a ' fresh, sideways look at "Time Management" and "High Performance".
View event detailsGDPR Presentation - 5 February 2018
The institute is pleased to offer a seminar relating to the GDPR which will run for 1 hour, followed by a question and answer session. This event will be run by training specialist and past CII senior examiner, Alan Chandler.
View event detailsGDPR Presentation - 5 February 2018 (Extra Session 11.00 - 12.30)
The institute is pleased to offer a seminar relating to the GDPR which will run for 1 hour, followed by a question and answer session. This event will be run by training specialist and past CII senior examiner, Alan Chandler.
View event detailsExam techniques Workshop 5 February 2018
The institute is pleased to offer an Exam Techniques workshop for those currently studying CII qualifications. As a training specialist and past CII senior examiner, Alan Chandler, offers an invaluable insight into the best techniques in preparing for and sitting the CII exams.
View event detailsManaging Difficult Conversations
A key area of managing performance is the ability to hold difficult conversations around performance. This involves giving effective feedback, identifying the root cause of the issue and agreeing a positive solution. This should lead to an effective outcome and enhanced performance, however the danger is that the discussion is avoided and then escalates into something that becomes more formal. This half day session considers the principles of performance coaching, developing a framework to manage the discussion, the skills to identify the issue and then culminates in the opportunity to practice in a ‘real’ situation. It is important that you give some thought to a difficult conversation around performance that you may have to face (see pre-work). The style will be interactive and practical with the focus on transferring the skills back into the workplace.
View event detailsAssertive Communication
Developing productive relationships with both colleagues and customers demands a considerable amount of effort and the use of effective communication skills. Being assertive means that firstly we need to understand what it means, and secondly know how to do it. This half day workshop examines the principles of assertiveness and assertive communication, with the opportunity to measure ourselves against the guidelines. Once this has been achieved we can then consider how to manage the potentially irrational behaviour of others and the challenges that this creates. The style of the workshop will be participative and informal and focus on practical skills that you can immediately use in your working environment.
View event detailsPFS Workshop
Afternoon sessions of the Milton Keynes CII conference applicable to PFS members. Will cover data protection, ethical hacking and the importance of listening from a former hostage negotiator.
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Milton Keynes CII Conference
Book your place(s) now for this full day CPD conference!
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