Previous events

All previous events

Webinar - Critical financial rules for GI brokers’ FCA compliance

  • Thu 11 Feb 10:00 am – 11:00 am
    • Branko Bjelobaba FCII

This comprehensive and interactive webinar will focus on the critical financial aspects of FCA rules - overall business solvency (compliance with adequate resources Threshold Condition 2.4), professional indemnity requirements/limits/issues (incl Covid cover) and the onerous client money handling rules under CASS 5. The FCA has had deep concern with brokers’ financial resilience and has issued several surveys on this plus client money handling arrangements culminating with the Dear CEO letter of 30 September 2020.

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Webinar - How Liability Can Arise in Tort

  • Thu 04 Feb 12:00 pm – 1:00 pm
    • Alan Chandler

We sell many different liability insurance policies to customers every day; Motor, Employers Liability, Public Liability, Products liability, D&O, Professional Indemnity, Cyber Liability and more - what are we protecting the customers against, well it is largely being protected against being sued in the law of tort. Therefore, brokers, underwriters and claims staff alike should understand the law of tort, as failure to understand this means protections may be inadequate and a fair presentation of risk may not occur.

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Webinar -How to set correct Bi sums insured in a Covid-19 affected economy

  • Fri 29 Jan 2:00 pm – 3:00 pm
    • Alan Chandler

Two lockdowns and massive drops in customer numbers will mean the 2020 book of accounts for most businesses will have absolutely no reflection of the true earning capacity of that enterprise. So how do clients go about setting a correct Business interruption sums insured for the forthcoming period of insurance?

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Webinar Event - FCA Business Interruption Insurance Test Case – Supreme Court Appeal

  • Thu 28 Jan 2:00 pm – 3:00 pm
    • Branko Bjelobaba FCII

This comprehensive and interactive one-hour webinar will focus on the judgment of the Supreme Court following the appeal of the FCA’s ground-breaking test case at the High Court. The appeal concluded on 19 November and the judgment will be handed down expeditiously. Four days were spent setting out starkly differing views between the FCA and insurers.

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Webinar Event - Insurance Implications of Brexit

  • Wed 20 Jan 3:00 pm – 4:00 pm
    • Alan Chandler

Despite dominating much of press coverage for many years, due to the occurrence of Covid-19 around the globe Brexit is now getting far less press coverage, and there is a danger the insurance industry could slip into 2021 without fully considering the impact of Brexit.

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Webinar- Financial Services Update (rescheduled from October)

  • Wed 16 Dec 11:00 am – 12:00 pm
    • Claire O'Sullivan, RDP Law

What has been going on in the world of financial services, since the COVID-19 restrictions? This webinar will provide an update and a summary of the recent trends in complaints and case law.

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Novus Webinar - The Three Wise Insurance Execs: an insurance Christmas story

  • Wed 16 Dec 10:00 am – 11:00 am

This amusing and fun webinar will look at the magic of the Christmas story through the eyes of The Three Wise Insurance Execs, as they set out on their camels from a small village in Wales to reach The Lloyd´s Building in London, above which a guiding star shines brightly. The story will be narrated by Jeff Heasman, using specially commissioned artwork. 2020 has been challenging but this will be a story with an underlying message of positivity and hope!

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Webinar Event - The Negative Ogden Rate and its Impact

  • Thu 10 Dec 12:00 pm – 1:00 pm
    • Alan Chandler

Brokers/Insurance company staff if you do not understand the long-term implications of a negative Ogden in the market place then you will be failing your clients – this presentation will help you understand why Parliament’s decision to create and stick with a negative Ogden rate has an impact on ALL major liability injury claims. Even the traditional EL limit of £10m is now looking too small let alone PL limits of £2m

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Webinar - Why people buy products & services

  • Wed 02 Dec 11:00 am – 12:00 pm
    • Jeff Heasman

There is a vital question that is very rarely asked in insurance and financial services. A question that will completely transform the way products and services are designed and sold. By then asking appropriate follow up questions, you will build a deep and meaningful relationship with your customers and ensure loyalty. This webinar focuses on the key question and then how to design a strategy for follow up questions based on the customer´s answers. It will transform the way you work with customers and it will take your business success to the next level.

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Webinar on – The FCA is coming!

  • Thu 26 Nov 11:00 am – 12:00 pm
    • Claire O'Sullivan, RDP Law

The FCA has significantly increased the number of cases under investigation over the past few years. This webinar will cover, how a claim is transferred into enforcement, what to expect if a matter is transferred into the FCA’s enforcement division, the FCA’s powers and the FCA’s decision process.

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Webinar- Bank of England Update

  • Tue 24 Nov 9:00 am – 10:00 am
    • Ian Derrick

The event will be presented by Ian Derrick. Ian joined the Bank of England in 2000 as Deputy Agent at the Agency for Wales, and returned to the role from a year's secondment to the economic analysis area of the Office of National Statistics in Newport in June 2015. Born and schooled in Llanelli, Ian graduated from Cardiff University in Economics in 1989, joining The Royal Bank of Scotland, working primarily in corporate banking and project finance roles in the City of London in the 1990s.

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Webinar Event - Revision Techniques for CII and PFS Examinations and Coursework

  • Thu 19 Nov 1:00 pm – 4:00 pm
    • Alan Chandler

This 3 hour workshop will aid all those who are taking CII or PFS examinations. It is a generic overview delivered by Alan Chandler, who is one of the most popular insurance presenters in the UK, and who has been both tutor and examiner for many different CII subjects.

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Webinar - Trust & Loyalty: how to win it and how to keep it

  • Wed 18 Nov 11:00 am – 12:00 pm
    • Jeff Heasman

Trust and loyalty are the cornerstones of any successful business relationship, but more especially in insurance and financial services. Trust has been compromised and loyalty challenged by a series of recent events which have been both within and outside our control. This webinar will examine the essential elements of what trust is, how to gain trust and keep it, as well as what to do when trust and loyalty are jeopardised.

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Webinar Event - How to advise correctly on Business interruption extensions and advanced loss of profit

  • Wed 04 Nov 9:30 am – 10:30 am
    • Alan Chandler

One of the many things the Covid1-9 pandemic has taught the insurance industry is the importance of going through the various Bi extensions with clients and documenting these discussions. Failure to do this could leave the broker wide open to a pi claim against them.

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Webinar Event - Financial Services Update - CANCELLED

  • Thu 22 Oct 11:00 am – 12:00 pm
    • Claire O'Sullivan, RDP Law

What has been going on in the world of financial services, since the COVID-19 restrictions? This webinar will provide an update and a summary of the recent trends in complaints and case law.

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Webinar - Business Interruption Insurance - all you need to know, explained in plain English

  • Thu 22 Oct 9:30 am – 10:30 am
    • Alan Chandler

The Arbory case has left brokers wide open to be sued if they do not proactively guide their clients through setting correct Gross profit sums insured - this is why this webinar is so essential. Presented by Alan Chandler, one of the UK's most popular insurance presenters, Alan will take this opportunity to run through how business interruption insurance should be correctly set up. Alan will lift the myths away from Bi and show how, in his easy to understand style, you can get this cover on a correct footing going forward. This presentation will be applicable for brokers, underwriters, claims staff and loss adjusters.

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Webinar Event - Trust, Transparency and Visibility: striking the right balance in the workplace

  • Mon 19 Oct 11:00 am – 12:00 pm
    • Jeff Heasman

This thought-provoking webinar addresses the key question: is there a link between trust, transparency, visibility and performance? There is a perceived disconnect with some people now working back in the office, whilst others continue to work remotely. The relationship between trust, transparency and visibility is crucial to deliver the best possible levels of performance. An employer needs to adapt their employee engagement to each individual whilst at the same time taking into account operational risks and strategies. It requires a level of transparency between employee and employer and self-discipline irrespective of where the workplace is located.

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Webinar Event - Credit Hire - The what? When? How and Who?

  • Wed 14 Oct 10:00 am – 11:00 am
    • Bernard Thornton FCII

It has only been around for 30 years or so, but in that time has become one of the most sensitive and polarising subjects in the general insurance market. Depending on your perspective it can solve a perennial problem by keeping vital customers on the road or it can be an expensive and unnecessary luxury, which ultimately has to be paid for by the insuring public. This webinar looks at the development of credit hire, the legalities, and how the current market operates. It also includes some significant case studies and how the concept might develop in the future.

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Webinar Event - An overview on Professional Indemnity Insurance

  • Thu 08 Oct 9:30 am – 10:30 am
    • Alan Chandler

This presentation provides an overview of professional indemnity insurance. It looks at the main case law underpinning the Pi market, why the pi market is expanding in terms of number of policyholders needing the cover yet at the same time the capacity is decreasing. It explores the problems posed by a claims made wording and the difficulty clients have going into retirement without adequate run off cover. The presentation also looks at ensuring the correct limits of indemnity are set.

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Webinar Event - FCA Business Interruption Test Case – The Judgment

  • Wed 07 Oct 2:00 pm – 3:00 pm
    • Branko Bjelobaba FCII

This comprehensive and interactive one-hour webinar will focus on the judgment following the FCA's ground-breaking test case at the High Court. The hearing concluded on 30 July and the judgment was handed down on 15 September. Eight days were spent analysing key policy wordings and individual words and their everyday meanings and this is reflected in the judgment that runs to 162 pages.

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