Forthcoming event
Workshop: When The Computer Says No: Strategies For Getting Around Automated Systems
Wednesday 1 July, 12:00 pm - 1:00 pm
Online
Jeff Heasman, Insurance Upskill
CPD
About the Session
Decision-making is becoming increasingly automated in insurance and financial services but what happens when a client does not agree with the decision that has been made? What are their legal rights? How can we support them?
Learning Outcomes
In this session, we will examine:
- the advantages and disadvantages of automated decision-making
- the rights that clients have under law to challenge the decision made
- the ways you can support your client when they are subject to an automated decision with which they do not agree
Venue
Online
CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements. 1 hour CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/learning/cpd/.
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Tue 30 Jun, 8:30 am - 5:30 pm
Essex County Cricket Club
Caroline Martin, Leadership Coach and Certified NLP Trainer
CPD
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Wed 8 Jul, 12:00 pm - 1:30 pm
Online
Caroline Martin, Vice President C & S E CII and Leadership Trainer
CPD