Previous events

This month

Mental Health First Aid training with Oakleaf - Day 1

  • Mon 09 Dec 9:00 am – 5:00 pm
  • Guildford Borough Council Offices

This internationally recognised training course is ideal for individuals who would like to gain the knowledge and skills to spot signs of people experiencing poor mental health, be confident to start a conversation and signpost a person to appropriate support.​

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Understanding the Different Types of Company Structures

  • Fri 06 Dec 12:00 pm – 1:00 pm
  • Online
    • Alan Chandler

It is essential all insurance staff have a good understanding of the different types of way in which a company could be structured and failing to understand these structures could lead to wrong cover being put in place.

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AF8 (Retirement Income Planning) Preparation Tester Event, Wednesday 4th December 2024 - online distance learning event

  • Wed 04 Dec 10:00 am – 4:00 pm
  • Online

The objective is to develop and demonstrate the advanced skills needed for advising on income planning to those in and approaching retirement. This session is recorded and a copy is sent out to all delegates.

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Learn Innovation Skills: Exploring Problems & Improving Ideas

  • Mon 02 Dec 12:00 pm – 1:00 pm
  • Online
    • Harvey Wade

Are you coping with the fast-moving pace of insurance? Do you have the skills to innovate to solve the tough challenges you, your team and your organisation are facing? Join this session to learn and practice innovation tools to put into immediate use that will make innovation better.

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All previous events

Global threats facing the insurance industry

  • Tue 26 Nov 12:00 pm – 1:00 pm
  • Online
    • Branko Bjelobaba FCII

What are the global threats facing the insurance industry right now and how are these impacting UK insurers and brokers?

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A review of the last year and the year to come in insurance and financial services-What the world of wine can teach us!’

  • Thu 21 Nov 6:00 pm – 8:00 pm
  • Reading Town Hall, Blagrave Street READING
    • Jeff Heasman, Insurance Upskill

There are lots of parallels between the world of wine and the past year in insurance and financial services. There are also some lessons that we can take from the world of wine in terms of how we can harness potential for the year to come, based on predicted trends. In this fun and engaging session, Jeff will combine his knowledge and experience operating a wine business in Spain, together with his knowledge and experience of providing training to insurance and financial services firms across the world, to provide a review of the last year and discuss likely trends for the year ahead. 5 wines will be used for tasting to illustrate and bring to life the review of 2024 and predicted trends for 2025.

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Women's Mental Health

  • Wed 20 Nov 12:00 pm – 1:00 pm
  • Online
    • Steve Heath, Mental Health in Business

This powerful session looks at mental health through a female lens - focussing on prevention, early intervention and health promotion.

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Eliminating Procrastination

  • Tue 19 Nov 12:00 pm – 1:00 pm
  • Online
    • Mary Eniolu

Learn how to beat procrastination and increase your productivity.

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Generative AI Tools: how they are shaping the way advice is given and how customers are responding

  • Wed 13 Nov 11:00 am – 12:00 pm
  • Online
    • Jeff Heasman

In this webinar, we will explore exactly what generative AI is and isn´t, how it is being used now, how it may be used in the future, and the potential benefits and pitfalls for companies and customers.

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Artificial Intelligence: a diversity and inclusion ticking time-bomb?

  • Wed 06 Nov 11:00 am – 12:00 pm
  • Online
    • Jeff Heasman

In this webinar, we will explore the issues of how AI potentially impacts issues of diversity and inclusion in both our internal and external relationships and what we need to be doing now with this ticking time-bomb!

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Getting to Know Your Inner Critic

  • Thu 31 Oct 12:00 pm – 1:00 pm
  • Online
    • Jay Unwin

This session will explore the role of the inner critic, what it is, and what can be done to reduce the negative impact of the inner critic on mental health and wellbeing.

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Critical business interruption insurance learnings for brokers following the Infinity Reliance judgement

  • Tue 22 Oct 12:00 pm – 1:00 pm
  • Online
    • Alan Chandler

This webinar, looks to understand how brokers are exposed following this judgement and how to take practical steps to ensure the right procedures to mitigate these exposures.

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Joint Learning and Development (CPD) Conference

  • Thu 17 Oct 8:45 am – 4:00 pm
  • Lingfield Park Resort

Our annual Learning and Development Conference takes place on Thursday 17 October and is once again hosted jointly by the Insurance Institute of Sussex and North Downs Insurance Institute. Delivering 5 hours of quality CPD, the event will be of interest to all general insurance professionals and will cover the following range of topics: artificial intelligence; brokers' professional indemnity insurance; modern marine risks; terrorism; cyber; emerging climate risks and opportunities

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Can We Trust AI in Insurance?

  • Tue 15 Oct 11:00 am – 12:00 pm
  • Online
    • Jeff Heasman

The issues of digital trust and responsible AI are amongst the most important issues facing the insurance industry. But what do we mean by digital trust and responsible AI? How does trust manifest itself in an increasingly digital and automated world?

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Managing Stress & Avoiding Burnout

  • Wed 09 Oct 12:00 pm – 1:00 pm
  • Online
    • Claire Russell

There is considerable evidence that high levels of persistent stress, can lead to mental ill-health, reduced performance at work and more absenteeism.

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Influence and impact through Constructive conversations

  • Tue 01 Oct 12:00 pm – 1:00 pm
  • Online
    • Tom Flatau

Research shows that diverse groups perform better than homogenous ones. Yet by its very nature diversity is often a trigger for conflict and stress. So how do you create an environment where it is “safe” for everyone to speak up?

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Resilience and agility – the science of mindset and limiting beliefs

  • Mon 23 Sep 12:00 pm – 1:00 pm
  • Online
    • Tom Flatau

Some people seem to deal with whatever is thrown at them. Long hours, uncertainty, back-to-back meetings, re-structuring, family demands. They take it in their stride. Old-school thinking has us believe that these lucky people are born with the ability to deal with stress - while the rest of us struggle to cope with life’s constant demands and overwhelm.

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The Power of Questions...

  • Tue 17 Sep 12:00 pm – 1:00 pm
  • Online
    • Nick Thomas

‘The wise man doesn't give the right answers, he poses the right questions.’ Claude Levi-Strauss.

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Burning Questions - A CPD event with Networking Buffet

  • Wed 11 Sep 5:30 pm – 8:30 pm
  • The Birch Hotel
    • Anna Knight, Hawkins
    • Ian Major, Hawkins
    • Niralee Casson, Hawkins

Join us for our free CPD and networking evening at the Birch Hotel in Haywards Heath, We will be welcoming experts from Hawkins & Associates who will present on a multi-disciplinary fire investigation, from origin to recovery. This event will followed by a networking buffet. During the evening, - Anna Knight will share her expertise in fire investigation from the initial instruction, investigating the scene and identifying root cause; - Ian Major undertakes investigations into the cause and spread of fires and will discuss how the extent of fire damage is influenced by poor design or construction; and - Niralee Casson will discuss potential building defects and how she can ascertain where the responsibility lies and if there are prospects for recovery.

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The Manufacturing sector - insurance issues/solutions

  • Mon 09 Sep 12:00 pm – 1:00 pm
  • Online
    • Chris Abram ACII, F Inst. SMM

This session on manufacturing looks at sector specific contemporary insurance related issues, offering practical guidance for dealing with them.

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