Previous events
All previous events
Restoring Trust in Insurance by Improving Customer Service
At a time when the public image of insurance has never been in a more intensive spotlight, this webinar looks at the joint issues of customer service and trust – inextricably linked and vital to the future prosperity of the insurance sector.
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Harrogate Webinar: General insurance pricing practices market study – what you need to know
What you need to know about the FCA’s package of remedies to make insurance markets work well for all consumers. Firms have made great progress in implementing the requirements, however there is still a lot of uncertainty and confusion as to what firms needs to do and by when.
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Diploma in Insurance Online Training Programme
The Insurance Institutes of the North East, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Diploma in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Dip CII in 14 months through structured learning. If you would like to advance your CII qualifications, now is the time to do so.
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Leeds Treasure Hunt
The Insurance Institute of Leeds are hosting a Treasure Hunt! Gather your colleagues and friends to see if you can crack the clues. There will be prizes for the winning team.
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Virtual Book Club (14)
Register your place today and get involved with this wonderful group activity.
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Different States of Mind
Following the recent Scottish case of Burnett or Grant (Respondent) v International Insurance Company of Hanover Limited, Browne Jacobson will be providing training on the differences between different states of mind and similar concepts such as recklessness, carelessness, negligence, dishonesty etc., and how these apply in an insurance context.
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Webinar: Developing your Toolkit - a mental health and wellbeing session
A live webinar on Developing Your Toolkit, from AXA Health. This engaging and interactive session will help educate you on mental health and wellbeing, the importance of looking after yourself, identifying some of the stressors we face as part of day-to-day life and, most importantly, how to overcome stress through building resilience.
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It’s OK To Talk – Overcoming Mental Health Challenges, Staying Motivated and Mentally Fit
Join us for an uplifting and inspirational 1 hour seminar by former Rugby League Professional and Mental Health Campaigner Luke Ambler. Luke will provide insight into one of the hot topics of our time .
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Harrogate Webinar: The Travel Law round-up
This session from the travel team at Crawford Legal Services will provide a travel law roundup, including an update on Brexit and travel in a post-Covid world.
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Virtual Conference: 'Sharing is caring - Defending the digital frontier'
The annual North East Institutes conference is back, with another topical scenario-based session: A staff member working from home due to Covid lockdown restrictions breaches employer's instructions resulting in malware infecting the company system. What are the many implications...?
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Charity Canal Walk - Saltaire to Leeds
POSTPONED - future date to be advised. Walk - Saltaire to Leeds (13 miles) along the picturesque Leeds-Liverpool Canal, raising money for our two wonderful charities.
View event detailsVirtual Book Club (13)
Register your place today and get involved with this wonderful group activity.
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Webinar: Flexible Working
The session will cover practical issues relating to flexible working following Covid-19. It will consider property and staffing issues, risks and opportunities. The session will explore some practical and legal issues employers and employees face and suggest options to consider to maximise potential and reduce risks.
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Webinar: FCA’s New GI Pricing Practices, Product Governance and Product Value
This webinar examines the long-awaited FCA policy statement 'General insurance pricing practices market study – Feedback to CP20/19 and final rules (PS21/5)'.
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Harrogate Treasure Hunt
The Harrogate Local Committee's infamous Treasure Hunt is back (after a Covid hiatus in 2020)! Gather your colleagues and friends to see if you can crack the clues, as well as having plenty of time to sample the many ‘watering holes’ of Harrogate. There will be prizes for the winning team.
View event detailsVirtual Book Club (12)
Register your place today and get involved with this wonderful group activity.
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Webinar: FCA Business Interruption Insurance Test Case - FOS decisions
A comprehensive and interactive webinar focusing on a number of various decisions made on complaints referred to the FOS following claims that have been turned down by insurers, with the FOS considering the judgment of the Supreme Court in its decisions.
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Webinar: The future of farming & the diversification of agriculture
The event, arranged by the Harrogate Committee, covers farming risks of the future: Agriculture feeds the world, but with the global population expected to reach 9.7 billion by 2050, how is the industry evolving to meet demand and what might the impact be on insurance products and claims in the future?
View event detailsCert CII Fast Track Remote Learning Programme
The Insurance Institute of York, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Certificate in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Cert CII in 11 weeks through structured learning. If you would like to advance your CII qualifications, now is the time to do so.
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