Group Think: what is it and why is it so high on the FCA's agenda?

In their consultation relating to diversity and inclusion, the FCA highlighted “group think” as an issue to be addressed in the industry. Their aim is to see better decision-making, risk management and more effective change.

But what exactly is “group think”? How does it manifest itself in an organisation? What are the internal and external risks? What do we need to be doing now? These are the questions that will be addressed in this one hour webinar that is of relevance and importance to anyone working within insurance and financial services, whatever their role.

Learning Outcomes

By the end of the webinar, participants will be able to:

➢ Identify what group think is and why it is high on the FCAs agenda.
➢ Recognise how group think manifests itself in organisations and how to deal with the risks.
➢ Implement a strategy to reduce group think, make better decisions and create more effective change.