Forthcoming events

This month

CPD Webinar: Patto’s story – lessons in building resilience

  • Wed 14 May 12:00 pm – 1:00 pm
    • Andrew Patterson, Nick Thomas & Associates

Andrew Patterson is a former professional cricketer whose life took an unexpected turn when diagnosed with Hereditary Spastic Paraplegia, a condition that left him confined to a wheelchair. His inspirational story is one of perseverance, adapting to new realities, and not giving up.

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Compassion fatigue: the silent but very serious risk to people working in insurance and financial services

  • Wed 14 May 12:30 pm – 1:30 pm
    • Jeff Heasman, Insurance Upskill

In insurance and financial services, we are so often called upon to demonstrate high levels of compassion in a whole range of different scenarios. If not dealt with properly, this can lead to fatigue that is bad for our mental and physical health and which in turn begins to significantly impact our performance and at worst lead to burnout.

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RO2 (Investment Principles and Risk) Pre Exam Training, Wednesday 21st May 2025 - online distance learning event

  • Wed 21 May 9:30 am – 4:30 pm
  • Online

Through its interactive and engaging instructor-led sessions, the RO2 preparation day aims to increase your chances of passing the exam. The session is recorded and a copy is sent out to all delegates afterwards, together with practice questions.

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Understanding Business Interruption Insurance Extensions and Advanced Loss of Profit

  • Wed 21 May 1:00 pm – 2:00 pm
    • Alan Chandler

One of the many things the Covid-19 pandemic has taught the insurance industry is the importance of going through the various Bi extensions with clients and documenting these discussions. Failure to do this could leave the broker wide open to a PI claim against them.

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RO3 (Personal Taxation) Pre Exam Training, Wednesday 28th May 2025 - online distance learning event

  • Wed 28 May 9:30 am – 4:30 pm
  • Online

Through its interactive and engaging instructor-led sessions, the RO3 preparation day aims to increase your chances of passing the exam. The session is recorded and a copy is sent out to all delegates afterwards, together with practice questions.

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RO4 (Pensions and Retirement Planning) Pre Exam Training, Thursday 29th May 2025 - online distance learning event

  • Thu 29 May 9:30 am – 4:30 pm
  • Online

Through its interactive and engaging instructor-led sessions, the RO4 preparation day aims to increase your chances of passing the exam. The session is recorded and a copy is sent out to all delegates afterwards, together with practice questions.

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All forthcoming events

Insurance Fraud: what the latest data shows us and what we need to be doing as an industry

  • Wed 04 Jun 12:30 pm – 1:30 pm
    • Jeff Heasman, Insurance Upskill

Various data and statistics have been released from different sources over the last year which help to give us an insight in to the current state of insurance fraud in the UK, from ghost broking to application fraud to claims.

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Forecasting and Pipeline Management

  • Thu 05 Jun 12:00 pm – 1:00 pm
    • Nick Thomas

This session will demonstrate to sales/team leaders and individual salespeople [whether you are a pure seller, BDM or Account Executive ] the vital importance of effective pipeline management to ALL of their roles, and some effective strategies and tips for achieving it.

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RO5 (Financial Protection) Pre Exam Training, Wednesday 18th June 2025 - online distance learning event

  • Wed 18 Jun 9:30 am – 4:30 pm
  • Online

Through its interactive and engaging instructor-led sessions, the RO5 preparation day aims to increase your chances of passing the exam. The session is recorded and a copy is sent out to all delegates afterwards, together with practice questions.

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CPD Webinar: The Risks Posed by Lithium Batteries

  • Tue 24 Jun 12:00 pm – 1:00 pm
    • Nick Thomas, Nick Thomas & Associates

This session is designed to draw the underwriter’s and broker’s attention to the risks to property underwriters from Lithium Batteries and why rating and wording alterations may be needed to counter this growing problem.

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Why Errors and Omission Claims Against Brokers are Increasing and how to Mitigate These

  • Fri 27 Jun 1:00 pm – 2:00 pm
    • Alan Chandler

This presentation will explore why the number of errors and omission claims against brokers are on the increase and how these can potentially be mitigated.

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PFS Tyne Tees Chartered Connections Breakfast

  • Thu 10 Jul 7:45 am – 9:00 am
  • Ramside Hall

A workshop aimed at Chartered members, and those who are nearing Chartered, to look into the technical differences of SIPPs V SASS

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2025 PFS Tyne Tees conference

  • Thu 10 Jul 8:30 am – 3:00 pm
  • Ramside Hall

Don’t miss this opportunity to expand your knowledge, refine your skills, and network with peers. Join us to stay ahead in the financial planning profession!

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Building Confidence and Shifting State

  • Thu 10 Jul 12:00 pm – 1:00 pm
    • Nick Thomas

This empowering session shows delegates how to take control of their emotional state, shifting to the best possible state to achieve highly successful outcomes at work and at home.

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Vulnerable Customers

  • Wed 30 Jul 1:00 pm – 2:00 pm
    • Alan Chandler

The FCA have found following a thematic review that vulnerable customers are often not treated fairly. In fact, many Insurers pricing models have taken significant advantage of these customers, often the more vulnerable the customer the more the insurer has loaded rates at renewal.

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Enhancing Your Personal Brand

  • Wed 17 Sep 12:00 pm – 1:00 pm
    • Nick Thomas

Your brand has two dimensions – your self-definition (your own sense of who you are and what value you bring] and the compilation of the perceptions (based on all kinds of data) held about you by others. Brand management involves making sure your intentions and the reality of your brand to others are aligned

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The Evolving Workplace in the 21st Century - North-East Regional Flagship Event

  • Thu 09 Oct 9:00 am – 3:00 pm
  • Novotel Leeds

We are delighted to announce the return of the CII/PFS North East Regional Forum flagship event, taking place on Thursday 9 October 2025 at the Novotel, Leeds city centre. This year’s theme, “The Evolving Workplace in the 21st Century”, will explore the changing landscape of work and its impact on professionals in the insurance and financial services profession. Join us for a day of thought-provoking discussions, interactive sessions, and valuable networking opportunities.

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ANNUAL DINNER 2025

  • Fri 17 Oct 6:00 pm – 1:00 am
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