Events

WEBINAR Effective Remote Relationships in a Digital World

Professional relationships have always been vitally important. To succeed in the rapidly changing world, we need to ensure we can build relationships remotely in a virtual format. Virtual meetings have their own unique challenges and surprising benefits. This event shows you how to create the right professional impact, develop a future fit mindset, build remote relationship skills and the confidence to thrive in the emerging digital environment.

Tue 29 Sep 12:15 pm – 1:45 pm

Andy Currie, Think Distinct Ltd,

IF1 Revision Session 2

The North Downs insurance institute are delighted to confirm that we have arranged a full IF1 revision course. This revision course will be spread across two dates. Please book separately on each date. The webinars will be delivered by Alan Chandler one of the UK's leading insurance presenters. The webinars will be interactive and will include test questions to get the candidates used to the examination format. Delegates will have an opportunity to ask Alan questions on anything they are stuck on and with his wide experience Alan will help provide relevant easy to understand examples. Session 1 Saturday 13 June 9:30 - 12:30 Session 2 Saturday 20 June 9:30 - 12:30

Sat 20 Jun 9:30 am – 12:30 pm

IF1 Revision Session 1

The North Downs insurance institute are delighted to confirm that we have arranged a full IF1 revision course. This revision course will be spread across two dates. Please book separately on each date. The webinars will be delivered by Alan Chandler one of the UK's leading insurance presenters. The webinars will be interactive and will include test questions to get the candidates used to the examination format. Delegates will have an opportunity to ask Alan questions on anything they are stuck on and with his wide experience Alan will help provide relevant easy to understand examples. Session 1 Saturday 13 June 9:30 - 12:30 Session 2 Saturday 20 June 9:30 - 12:30

Sat 13 Jun 9:30 am – 12:30 pm

Vicarious Liability: have we reached the final destination?

Overview On 1 April 2020, the Supreme Court handed down its judgments in two highly important cases for employers and the insurance industry: Various Claimants v Barclays Bank and Various Claimants v Morrisons. The Court of Appeal had held Barclays to be vicariously liable for the actions of an independent contractor and Morrisons liable for a major data breach committed by a rogue employee who was subsequently sentenced to prison. The Supreme Court has overturned both decisions. In recent years, the law relating to vicarious liability has been in constant motion. What did the Supreme Court say in the Barclays and Morrisons judgments and how will this impact employers and insurance companies? Have we finally got some certainty in this area of law? This thought-provoking webinar will look at both sides of the argument and assess how best employers and the insurance industry can adapt to these recent developments.

Thu 14 May 1:00 pm – 2:00 pm

Jeff Heasmann, Insurance Upskill

WEBINAR - Resilience and looking after yourself in challenging times.

My aim for this course is that you will go away with knowledge and practical ways to improve your resilience in these challenging times. This includes: •Explore what causes you stress and the effects it has on you. •Share ideas and practices to protect you from the effects of stress and to ‘recharge your batteries’. •Techniques to access positive thoughts and emotions to develop your energy and resourcefulness •Accessing exercise and hobbies virtually inour current world.•What you can do to help and support others This is aimed at insurances professionals ranging from junior to management and across the spectrum of Insurance Brokers, Underwriters, Claims handlers and Analysts.

Thu 23 Apr 4:00 pm – 5:00 pm

Susan Heaton-Wright, Superstar Communicator

WEBINAR - Vulnerable Customers

The FCA have found following a thematic review that vulnerable customers are often not treated fairly. In fact many Insurers pricing models have taken significant advantage of these customers, often the more vulnerable the customer the more the insurer has loaded rates at renewal. Some of the UK's largest institutions have been guilty of proactively targeting these individuals and the regulator has had enough of Insurers and brokers balancing their books on the most vulnerable in our society. The FCA have announced they will be investigating dual pricing, a lot of this will because the advantage taken of the vulnerable - expect some serious action by the FCA. This presentation is aimed at brokers, underwriters, claims staff and IFA's. Free to members, but limited to 60 subscribers

Mon 20 Apr 10:00 am – 11:00 am

Alan Chandler,

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