Previous events

This month

WEBINAR: The Insurance Implications of Brexit

  • Mon 18 Jan 3:00 pm – 4:00 pm
    • Alan Chandler

Despite dominating much of the press coverage for many years, due to the occurrence of Covid-19 around the globe Brexit is now getting far less press coverage, and there is a danger the insurance industry could slip into 2021 without fully considering the impact of Brexit.

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IF1 Remote Revision Course - Insurance Legal and Regulatory

  • Thu 14 Jan 9:30 am – 12:30 pm
    • Alison Cooper, Act One Training

This interactive training course, delivered in two sessions, will provide an opportunity for participants to build their insurance knowledge and practice multiple choice questions.

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Virtual Lloyds Tour

  • Wed 13 Jan 12:00 pm – 1:00 pm
  • Webinar
    • Peter Fletcher, Lloyds of London

This is a slide show with commentary that explains how Lloyd’s operates today, who the underwriters and brokers are, and how they interrelate with each other. I also show past results, the clients who insure at Lloyd’s, and the Chain of Security, the history of Lloyd’s, starting with the coffee house, and explaining the Titanic slip, activity in the present building, at least before the lockdown, together with Lloyd’s Lab, the classes of business insured and the global business breakdown, and the artefacts normally seen when touring the building, including the Lutine Bell, Loss Book, the Adam Room, the Old Library and the Nelson Collection.

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All previous events

WEBINAR - The Three Wise Insurance Execs

  • Thu 17 Dec 12:00 pm – 1:15 pm
  • Webinar via Zoom
    • Jeff Heasman MABP, PGCert CELTA, LL.B (Hons), LL.M, Jeff Heasman Training & Consulting is a trading style of EduRica (UK) Limited

The Three Wise Insurance Execs: an Insurance Christmas Story This amusing and fun webinar will look at the magic of the Christmas story through the eyes of The Three Wise Insurance Execs, as they set out on their camels from a small village in Wales to reach The Lloyd´s Building in London, above which a guiding star shines brightly.

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Lockdown Charity Quiz

  • Tue 01 Dec 7:30 pm – 9:30 pm

Join us during lockdown for an evening of fun and entertainment including 6 rounds of trivia. All proceeds will be going to Hospice in the Weald.

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WEBINAR High Intensity Interval Training

  • Sat 28 Nov 12:00 pm – 12:45 pm
  • Webinar via Zoom
    • Cem Hus

Session Details: 20 minutes belly fat burner Mixed cardio and core session Suitable for all fitness groups Cool Down/stretch to finish

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WEBINAR - Equity Release in Focus

  • Wed 25 Nov 12:00 pm – 1:15 pm
  • Webinar via Zoom
    • Jane Forshaw, Pure Retirement Ltd
    • Daniel Edmondson, Pure Retirement Ltd

Jane Forshaw and Daniel Edmondson - Pure Retirement Ltd. About this session. Jane and Daniel will present a general introduction to the equity Release industry, providing the knowledge, contact and support to allow people to venture further into this space. This session will help alleviate some common misconceptions with equity release and showcase how viable it is as a financial consideration for you and your clients. Equity release is and should be a part of every financial discussion when we are catering for clients in later life.

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WEBINAR - Personal Injury Claims - Where next?

  • Thu 05 Nov 12:00 pm – 1:15 pm
  • Webinar via Zoom
    • Bernard Thornton

PERSONAL INJURY CLAIMS – WHERE NEXT? Overview of webinar Over the last 30 years, few areas of the insurance market have seen such frequent and significant changes than that of personal injury claims. Various reforms have been introduced in attempts to tackle sensitive issues such as access to justice, fraud, legal fees and their effect on premium levels. Unsurprisingly these have generated strong feelings on all sides of the argument. The Civil Liability Act, now scheduled to take effect in April 2021, will introduce what are likely to be the most sweeping changes yet. This presentation looks at the background to the current market for injury claims and how it will be affected by the CLA. It predicts the likely consequences for insurers, intermediaries, claimants and the insuring public and takes into account other topical and disrupting factors in the Motor market such as Ogden, general claims inflation and now the dramatic onset of Covid-19. PLEASE NOTE THIS IS A ZOOM WEBINAR. Zoom can be safely accessed by most smartphones

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WEBINAR Yoga for wellbeing

  • Thu 15 Oct 6:00 pm – 7:00 pm
    • Heena Patel, Happy Minds Yoga

Learn simple techniques for a calmer, happier and more focused mind. 60-minute online chair-based yoga, sponsored by North Downs Insurance Institute. The session will include breath work, chair-based stretches to release tension from the mind and body, mindful meditation and guided deep relaxation.

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WEBINAR Effective Remote Relationships in a Digital World

  • Tue 29 Sep 12:15 pm – 1:45 pm
    • Andy Currie, Think Distinct Ltd,

Professional relationships have always been vitally important. To succeed in the rapidly changing world, we need to ensure we can build relationships remotely in a virtual format. Virtual meetings have their own unique challenges and surprising benefits. This event shows you how to create the right professional impact, develop a future fit mindset, build remote relationship skills and the confidence to thrive in the emerging digital environment.

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WEBINAR IF1 Revision - Session 2

  • Sat 20 Jun 9:30 am – 12:30 pm

The North Downs insurance institute are delighted to confirm that we have arranged a full IF1 revision course. This revision course will be spread across two dates. Please book separately on each date. The webinars will be delivered by Alan Chandler one of the UK's leading insurance presenters. The webinars will be interactive and will include test questions to get the candidates used to the examination format. Delegates will have an opportunity to ask Alan questions on anything they are stuck on and with his wide experience Alan will help provide relevant easy to understand examples. Session 1 Saturday 13 June 9:30 - 12:30 Session 2 Saturday 20 June 9:30 - 12:30

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WEBINAR IF1 Revision - Session 1

  • Sat 13 Jun 9:30 am – 12:30 pm

The North Downs insurance institute are delighted to confirm that we have arranged a full IF1 revision course. This revision course will be spread across two dates. Please book separately on each date. The webinars will be delivered by Alan Chandler one of the UK's leading insurance presenters. The webinars will be interactive and will include test questions to get the candidates used to the examination format. Delegates will have an opportunity to ask Alan questions on anything they are stuck on and with his wide experience Alan will help provide relevant easy to understand examples. Session 1 Saturday 13 June 9:30 - 12:30 Session 2 Saturday 20 June 9:30 - 12:30

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WEBINAR Vicarious Liability: have we reached the final destination?

  • Thu 14 May 1:00 pm – 2:00 pm
    • Jeff Heasmann, Insurance Upskill

Overview On 1 April 2020, the Supreme Court handed down its judgments in two highly important cases for employers and the insurance industry: Various Claimants v Barclays Bank and Various Claimants v Morrisons. The Court of Appeal had held Barclays to be vicariously liable for the actions of an independent contractor and Morrisons liable for a major data breach committed by a rogue employee who was subsequently sentenced to prison. The Supreme Court has overturned both decisions. In recent years, the law relating to vicarious liability has been in constant motion. What did the Supreme Court say in the Barclays and Morrisons judgments and how will this impact employers and insurance companies? Have we finally got some certainty in this area of law? This thought-provoking webinar will look at both sides of the argument and assess how best employers and the insurance industry can adapt to these recent developments.

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WEBINAR - Resilience and looking after yourself in challenging times.

  • Thu 23 Apr 4:00 pm – 5:00 pm
    • Susan Heaton-Wright, Superstar Communicator

My aim for this course is that you will go away with knowledge and practical ways to improve your resilience in these challenging times. This includes: •Explore what causes you stress and the effects it has on you. •Share ideas and practices to protect you from the effects of stress and to ‘recharge your batteries’. •Techniques to access positive thoughts and emotions to develop your energy and resourcefulness •Accessing exercise and hobbies virtually inour current world.•What you can do to help and support others This is aimed at insurances professionals ranging from junior to management and across the spectrum of Insurance Brokers, Underwriters, Claims handlers and Analysts.

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WEBINAR - Vulnerable Customers

  • Mon 20 Apr 10:00 am – 11:00 am
    • Alan Chandler

The FCA have found following a thematic review that vulnerable customers are often not treated fairly. In fact many Insurers pricing models have taken significant advantage of these customers, often the more vulnerable the customer the more the insurer has loaded rates at renewal. Some of the UK's largest institutions have been guilty of proactively targeting these individuals and the regulator has had enough of Insurers and brokers balancing their books on the most vulnerable in our society. The FCA have announced they will be investigating dual pricing, a lot of this will because the advantage taken of the vulnerable - expect some serious action by the FCA.    This presentation is aimed at brokers, underwriters, claims staff and IFA's. Free to members, but limited to 60 subscribers

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WEBINAR 2- Communicating in Uncertain Times - Jeff Heasman

  • Tue 14 Apr 10:00 am – 11:00 am
    • Jeff Heasman

The webinar draws on my insurance, legal, communication and psychology qualifications. There is so much misinformation out there right now and so much anxiety. Communication skills have never been so important. This webinar provides tips on what to say and what not to say. How to say it and how not to say it. Technical knowledge is the foundation but if we cannot communicate with customers in a way that is effective, especially in the current climate, we risk alienating our customers and losing business as well as reputation. Format of the webinar Those joining will not be able to speak during the webinar but will be able to submit written questions (anonymously if they choose) and I will deal with the Q&A at the end. I have allotted 45 minutes to speak and 15 minutes for a Q&A. I will also be doing some polling during the webinar to ensure it is as interactive as possible. The results are published but are anonymous.

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WEBINAR - Communicating in Uncertain Times - Jeff Heasman

  • Wed 08 Apr 12:30 pm – 1:30 pm
    • Jeff Heasman

The webinar draws on my insurance, legal, communication and psychology qualifications. There is so much misinformation out there right now and so much anxiety. Communication skills have never been so important. This webinar provides tips on what to say and what not to say. How to say it and how not to say it. Technical knowledge is the foundation but if we cannot communicate with customers in a way that is effective, especially in the current climate, we risk alienating our customers and losing business as well as reputation. Format of the webinar Those joining will not be able to speak during the webinar but will be able to submit written questions (anonymously if they choose) and I will deal with the Q&A at the end. I have allotted 45 minutes to speak and 15 minutes for a Q&A. I will also be doing some polling during the webinar to ensure it is as interactive as possible. The results are published but are anonymous.

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Annual General Meeting

  • Mon 06 Apr 6:30 pm – 7:00 pm

Annual General Meeting of the North Downs Insurance Institute. Please note that due to Corona Virus disruption, we will be conducting this as a conference call.

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WEBINAR Corona virus business continuity: Best Practice in Managing Teams Remotely

  • Thu 02 Apr 12:00 pm – 1:30 pm
    • Sarah Stoddart

As you are no doubt aware businesses up and down the country are putting in place business continuity plans for the event of widespread illness from the novel coronavirus – these plans often include whole teams or offices working from home for some period of time. For many managers this may be the first experience they have of managing entire teams remotely with little time for them to consider how they may need to adjust their management styles to the situation. I am pleased to be able to offer an event that will provide your members facing this situation with the best practice in managing remote teams to allow them to prepare for this potential business continuity situation. The webinar is scheduled for an hour with 1/2 hour Q&A

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WEBINAR - Does my Bi policy cover Covid-19? (Repeat)

  • Mon 30 Mar 10:15 am – 11:15 am
    • Alan Chandler

Alan Chandler, who is well known to our members having delivered a number of well received presentations, will be presenting an hour long simple to understand presentation on what so many policyholders are asking, which is 'does my Business interruption policy cover Covid -19 ?'. This is a REPEAT of the WEBINAR being held on Friday 27 March, which is now fully booked. Please do not join both, but allow others to book on this one.

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